Account Manager

• The Key Account Manager has overall commercial responsibility for one or more of the Account’s customers.
• Works with Engineering and Manufacturing Operations to create and implement strategies for maximizing current business and obtaining new business at the assigned OEM(s).
• Takes a leadership role in coordination of new business quotations.
• Commercial management of one or more customer accounts, managing performance metrics, implementation of pricing strategies and ensuring overall customer satisfaction.
• Lead customer contract negotiations for assigned accounts to support business unit growth objectives.
• Assure compliance with commercial processes including contract review.
• Develops (with input from cross-functional teams) and deploys comprehensive customer strategies that improve the profitability and growth.
• Develops proactive new business opportunity (NBO) plans, tracking and recording progress toward sales objectives.
• Takes ownership of total customer satisfaction, monitoring our performance on key supplier metrics and pursuing corrective action plans as appropriate.

Senior Key Account Manager

• Manage and monitor licensing agreements across an international portfolio
• Coordinate interactions between internal stakeholders and external partners
• Support negotiations and contractual updates when required
• Ensure smooth execution and follow-up of partnership activities
• Analyze business, operational, and financial data related to agreements
• Identify risks and propose mitigation actions
• Support the implementation of portfolio-related strategies
• Collaborate cross-functionally on various business-critical initiatives

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Senior Key Account Manager

Licensing & Strategic Partnerships Specialist – Pharma