User Researcher

• Own UX measurement through surveys, including designing and running large-scale tracking to understand the user experience over time
• Translate survey data into clear insights, identifying what drives user behavior and outcomes like engagement, retention, and conversion
• Partner with product, design, and analytics teams to connect user feedback with product decisions and provide context to behavioral data
• Synthesize insights into actionable recommendations, helping teams understand what matters most to users and where to focus
• Prioritize and manage research in fast-moving environments, delivering directional insights that unlock decisions

Senior Quantitative UX Researcher

• Take ownership of end-to-end research studies, including scoping, participant recruitment, methodology selection, facilitation, and analysis, across the full product lifecycle.
• Frame research questions that address product uncertainties and business goals in collaboration with product, design, engineering, and growth.
• Contribute to roadmap planning by surfacing user needs, pain points, and opportunity areas grounded in data.
• Conduct mixed-methods research (e.g., interviews, usability tests, surveys, field studies, A/B testing, etc.) and synthesize findings into clear, actionable insights.
• Support product teams with rapid evaluative testing, continuous discovery practices, and post-launch learnings.
• Partner with data analysts and designers to triangulate findings and ensure insights reflect user behavior, attitudes, and context.
• Translate insights into frameworks, personas, journey maps, or recommendations that support product decisions and roadmap prioritization.
• Present findings clearly and persuasively to cross-functional teams, fostering a shared understanding of user needs.
• Work closely with design, product, engineering, marketing, and customer success teams to ensure user insights are integrated into design and business processes.

UX Researcher

• Conduct user research and analysis to understand user needs, behaviors, motivations, and pain points related to digital products or services
• Plan and execute qualitative and quantitative research methods including interviews, surveys, usability testing, contextual inquiries, and user journey analysis
• Translate research findings into actionable insights and design recommendations that guide product and user experience improvements
• Design and prototype user interfaces and user experience concepts that are intuitive, efficient, and aligned with user needs and business goals
• Collaborate with product managers, designers, developers, and stakeholders to integrate user-centered design principles throughout the product development lifecycle
• Evaluate product designs through usability testing and user feedback, iterating to improve usability and overall product effectiveness
• Develop research documentation including user personas, journey maps, usability reports, and research summaries
• Advocate for user-centered design practices across project teams and organizational initiatives
• Stay informed on UX research methodologies, tools, and industry trends to continuously improve research practices

Senior UX Researcher

• Coordinating work with the point of contact in the UX Research team, the rest of the team, and stakeholders to drive and support research projects.
• Supporting the UX Research point of contact in scoping projects as requested (e.g., to determine project goals, methodologies, logistics, and timelines).
• Developing an understanding of the product, its context, and the research objectives.
• Coordinating with UX Research point of contact to manage and execute all phases of the research process, including creating materials, coordinating research operations, overseeing participant recruitment/survey distribution, scheduling and running research sessions (using interpretation support when appropriate) or data collection, and doing analysis and report-writing.
• Delivering comprehensive research results, translating findings into actionable insights that can inform product and decisions.
• Communicating research findings and recommendations to stakeholders in clear and compelling ways.

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Senior Quantitative UX Researcher

UX Researcher

Senior UX Researcher

Senior UX Researcher – 3 Month Contract