Travel Agent

• Handle customer inquiries for German speaking customers via calls, chats and/or phone calls
• Resolve complaints professionally to maintain high customer satisfaction
• Assist customers with booking, changing, or canceling reservations
• Answer questions about accommodations, payments, policies, and travel services
• Accurately document all customer interactions in the CRM system
• Collaborate with internal teams to improve product support and customer service processes

German-speaking reservations agent supporting travelers for a digital booking platform in Greece

German Speaking Travel Reservations Agent

German-speaking reservations agent supporting travelers for an industry-leading digital booking platform. Handling bookings, complaints, and customer queries through calls and chats.

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German Speaking Travel Reservations Agent