Translator

• Answer calls promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to the conventions of established interpretation protocol avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
• Maintain a professional demeanour throughout the call at all times.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
• Purely interpretation
• No dealing with escalation or providing resolution

English Interpreter, Sorani

• Provide consecutive interpretation services between English and Mandarin across various industries (medical, legal, customer service, etc.)
• Ensure complete accuracy, clarity, and neutrality in interpretation—preserving tone, intent, and emotion
• Maintain confidentiality and impartiality at all times
• Manage call flow professionally, including respectfully intervening when clarification is needed
• Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions
• Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges
• Remain strictly within the interpreter’s role without offering personal opinions or advice
• Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance
• Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity

Bilingual Interpreter

• Join our team and work from the comfort of your home while supporting global communication needs.
• Position: Part-Time Mandarin Interpreter
• Work Arrangement: 100% Remote / Work From Home
• Contract Duration: 12-Month Contract (Renewable Based on Performance)

Translator jobs in Malaysia

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English Interpreter, Sorani

Bilingual Interpreter

Mandarin Interpreter, Part-Time