Technical Writer

• Author and Engineer Documentation
• Develop and maintain accurate, detailed SOPs, MOPs, and EOPs for critical facility operations (electrical, mechanical, controls, Power Generation Systems and fire and life safety systems)
• Collaborate with site engineering, operations, and OEMs to document complex procedures and system workflows
• Engineer step-by-step procedures using appropriate risk analysis and operational logic
• Document maintenance and emergency procedures for direct liquid cooling (DLC), coolant distribution units (CDUs), rear door heat exchangers (RDHXs), and technical/process water systems
• Create and maintain water chemistry and contamination response documentation, including flushing protocols and isolation procedures
• Author SOPs and EOPs for high-availability electrical systems, including natural gas generators, gas turbines, battery energy storage systems (BESS), and Uninterruptible power supplies (UPS)
• Support facility transition from construction to operations by producing pre-commissioning, commissioning, and integrated systems test (IST) documentation
• Engineer procedures for first-day-of-operations (FDOP) readiness, equipment acceptance, and initial operating procedures (IOPs)
• Develop site-specific work rules governing LOTO, energized work, confined space, hot work, and other high-risk activities in accordance with EH&S policies
• Define documentation standards for preventative maintenance (PM), Corrective Maintenance (CM), and Emergency Maintenance (EM) workstreams
• Build and maintain a centralized reference library framework for operational documentation
• Organize documents using metadata, version control, and indexing standards suitable for high-availability environments
• Establish taxonomy and folder hierarchies for easy search, retrieval, and governance
• Translate procedures into training content to support operator Qual Card, simulation, and tabletop drills
• Create job performance aids, quick-reference guides, and visual workflows for field use
• Participate in operational audits, mock drills, and inspections to identify documentation gaps and procedural improvement opportunities
• Track regulatory changes and industry best practices to keep procedural documentation current and compliant
• Draft and maintain comprehensive emergency response plans and incident management protocols
• Support the development of site-specific and corporate-level data center work rules and policies
• Ensure alignment with TIA-942, NFPA, ASHRAE, OSHA, and ISO standards
• Review, revise, and optimize operational workflows for efficiency, safety, and risk mitigation
• Participate in Root Cause Analysis and incident review to update procedures post-incident
• Support internal audits, commissioning efforts, and change management activities by documents and updating procedural workflows
• Interface with Facilities, Security, EH&S, and IT operations teams to capture cross-functional procedures
• Facilitate reviews and approvals of operational documentation by SMEs, stakeholders, and leadership

Technical Writer, Process Engineer, DCO

• Create and maintain technical documentation for products
• Collaborate with engineers and product managers
• Review and edit content for clarity and accuracy
• Participate in product development meetings to understand requirements

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Technical Writer, Process Engineer, DCO

Senior Technical Writer