Technical Writer

• Prepare comprehensive project manuals based on information provided by the Management Teams.
• Suggest alternate solutions when necessary.
• For complex projects, schedule periodic reviews during the development of documents.
• Review comments with the Management Team and respond to any questions or concerns.
• Take a mentorship approach when dealing with junior staff members.
• Stay knowledgeable about products and industry standards and trends.
• Be a general resource to the company in answering technical questions or providing opinions.

Technical Specification Writer – Architecture

• Develop, edit and maintain borrower-facing communications, including: Letters, Email templates, Notices, Web content, Policies, Procedures, Program guides, Frequently Asked Questions (FAQs), Other Customer Communications.
• Ensure all written materials comply with Federal Student Aid (FSA) requirements, Department of Education regulations, and contract requirements.
• Review existing communications for regulatory compliance, readability, consistency, and effectiveness.
• Collaborate with compliance, legal, quality assurance, and operational stakeholders to incorporate regulatory updates into borrower communications.
• Interpret federal regulations, policies, procedures, and guidance documents to support communication development.
• Maintain document version control and support documentation management processes.
• Conduct quality reviews and proofreading to ensure accuracy and consistency across all materials.
• Assist with audits, compliance reviews, and customer communication assessments.
• Recommend improvements to communication processes and document management practices.
• Support special projects and other writing assignments as required.

• Research, draft, edit, and publish MAF Mission Planning Systems (MPS) CD-4 documentation.
• Translate complex technical, operational, and system requirements into clear, concise, and accurate documentation.
• Develop and maintain documentation in alignment with the Joint Capabilities Integration and Development System (JCIDS) lifecycle and governance requirements.
• Collaborate closely with subject matter experts (SMEs), engineers, system analysts, and operational leads to gather inputs, validate content, and ensure consistency across deliverables.
• Support requirements traceability, test metric development, and vignette and use-case creation to validate capability needs and operational outcomes.
• Prepare and maintain meeting minutes, Monthly Status Reports (MSRs), briefing materials, and technical document reviews.

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Technical Specification Writer – Architecture

Technical Writer

Technical Writer – Editor