Technical Program Manager

• Liderar iniciativas interfuncionales asegurando la entrega oportuna, alineación del alcance y compromiso de las partes interesadas.
• Definir objetivos del programa, métricas de éxito y marcos de gobernanza.
• Gestionar riesgos, dependencias y escaladas en múltiples flujos.
• Analizar datos existentes a través de herramientas empresariales para identificar tendencias, brechas y oportunidades.
• Diseñar e implementar modelos y flujos de datos dentro de Microsoft Dataverse para soluciones escalables.
• Construir y personalizar PowerApps para optimizar flujos de trabajo y mejorar la experiencia del usuario.
• Desarrollar paneles e informes de Power BI para proporcionar información procesable para el liderazgo y equipos operativos.
• Colaborar con las partes interesadas del negocio para traducir los requisitos en soluciones de datos intuitivas.
• Asociarse con ingeniería, producto y equipos de negocio para alinear soluciones técnicas con metas estratégicas.
• Comunicar progreso, riesgos y resultados de manera efectiva a la alta dirección.

Senior Technical Program Manager

• Lead cross-functional initiatives ensuring timely delivery, scope alignment, and stakeholder engagement.
• Define program objectives, success metrics, and governance frameworks.
• Manage risks, dependencies, and escalations across multiple streams.
• Analyze existing data across enterprise tools to identify trends, gaps, and opportunities.
• Design and implement data models and flows within Microsoft Dataverse for scalable solutions.
• Ensure data integrity, security, and compliance with organizational standards.
• Build and customize PowerApps to streamline workflows and enhance user experience.
• Develop Power BI dashboards and reports to provide actionable insights for leadership and operational teams.
• Partner with engineering, product, and business teams to align technical solutions with strategic goals.
• Communicate progress, risks, and outcomes effectively to senior leadership.

Lead Technical Program Manager

• Leading cross-functional teams including Engineering, Product Management, Network Operations, Sales, Services, and Support to support the product roadmaps
• Developing successful partnerships with engineering, product and program stakeholders across the organization
• Identifying and communicating backlog of work with key stakeholders, guiding them in priorities based on business needs
• Maintaining and iterating on a roadmap of committed work through the current calendar

• Build and maintain project plans, including scope, schedules, risks, dependencies, and communication plans.
• Support product lifecycle processes and ensure required artifacts, checkpoints, and milestones are completed.
• Coordinate cross‑functional teams to ensure alignment on release schedules, deliverables, and risks.
• Track progress against plan, identify roadblocks early, and drive mitigation or escalation paths as appropriate.
• Manage intake, requirements gathering, and change requests using established Release Readiness processes.
• Prepare and deliver clear status updates for project teams and leadership, adjusting communication for each audience.
• Support Executive‑level program reviews through concise presentations, data‑driven summaries, and risk visibility.
• Facilitate program meetings, including weekly status meetings, risk reviews, and readiness checkpoints.
• Conduct retrospectives and incorporate feedback to improve processes, tools, and workflows.
• Maintain documentation (charters, schedules, risk logs, decision logs, readiness checklists, etc.).
• Collaborate across Program Management, Engineering, Product, Release Engineering, and GTM functions to drive predictability and transparency.
• Contribute to continuous improvement of Release Readiness frameworks, templates, dashboards, and communication mechanisms.
• Support other program management initiatives as assigned.
• Perform duties in an office or remote environment; may occasionally require after‑hours coordination during release timelines.
• Some domestic travel may be required.

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