Technical Product Manager

• Define and execute the roadmap for internal products focused on network provisioning, monitoring, and observability across our SaaS infrastructure.
• Partner with network engineering, DevOps, and NOC teams to identify operational gaps and deliver tools that improve uptime, performance visibility, and automation.
• Drive development of monitoring and alerting platforms, integrating telemetry, dashboards, and performance metrics to enhance incident detection and response.
• Collaborate with finance and operations to ensure seamless integration between billing, provisioning, and network systems, supporting accurate usage tracking and reporting.
• Lead cross-functional initiatives to improve reliability, reduce manual workflows, and increase system transparency.
• Work closely with UX/UI teams to design internal tools that are intuitive, efficient, and optimized for technical users.
• Define key performance indicators (KPIs) for network health, provisioning success rates, and service reliability, using data-driven insights to guide product decisions.
• Stay ahead of trends in network automation, observability, and SaaS infrastructure management to ensure our internal systems remain cutting-edge.

Technical Product Manager · Mexico Jobs