System Administrator

• Administer and operate assigned Quality IT Systems according to the applicable processes, ensuring availability, performance and compliance
• Perform user and role management, system maintenance and supports in system configuration & validation activities
• Support release and upgrade activities in coordination with the Quality IT System Owner
• Monitor system operation and ensure incident resolution in line with IT Service Management processes
• Collaborate closely with Business Owners and Business Administrators to support business processes in alignment with the Quality IT System Owner
• Translate approved business and system owner requirements into system configurations and operational setups
• Provide expert system support for Quality and Regulatory Affairs users
• Support compliance of Quality IT Systems with applicable GxP regulations and internal standards
• Contribute to validation and change documentation (e.g. risk assessments, testing support)
• Ensure systems remain inspection ready and compliant with the applicable regulations (e.g. data integrity, GxP, GDPR, etc.)
• Support audits and inspections together with Quality IT System Owner and Quality stakeholders
• Handle incidents, service requests and changes for Quality IT Systems
• Support root cause analysis and corrective actions related to system issues
• Ensure proper documentation and traceability of changes and system activities
• Identify opportunities for operational improvements and system optimization
• Support the implementation of best practices for Quality IT Systems administration
• Stay up to date with the supported system’s capabilities to advance system evolution and usability

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Quality IT Systems Administrator, 100%

Quality IT Systems Administrator