System Administrator

• Manage Windows Server environments (AD, DNS, DHCP, file services)
• Troubleshoot Group Policy and identity issues
• Manage firewall and VPN configurations
• Support VLAN and subnet design within defined standards
• Lead infrastructure upgrades and migrations
• Implement secure Microsoft 365 and other cloud configurations
• Reduce repeat issues through documentation and training

MSP Systems Administrator managing client IT infrastructure at Heroic Technologies

MSP Systems Administrator

MSP Systems Administrator supporting client IT infrastructure at Heroic Technologies. Managing Windows Server environments and troubleshooting complex systems while collaborating with senior engineers.

• Coordinate the research, design, and operational support of agency-wide desktop and server facilities
• Serve as the central hub for DEQ’s IT procurement and life-cycle management
• Coordinate central purchasing for all agency IT hardware, software, and mobile items
• Research marketplace products, assess competitive vendor bids, manage subscriptions
• Act as DEQ’s Organizational Administrator for the OregonBuys environment
• Oversee and maintain master inventory records for all agency software licenses and mobile devices
• Troubleshoot complex hardware/software issues
• Deploy application security patches
• Support remote administration infrastructure
• Participate in service desk escalation rotations

System Administrator managing IT operations at the Department of Environmental Quality

System Administrator, Information Systems Specialist 5

System Administrator managing agency-wide IT operations and procurement at the Oregon Department of Environmental Quality. Focusing on environment preservation while ensuring effective IT support and resources.

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MSP Systems Administrator

System Administrator, Information Systems Specialist 5