System Administrator

• Assists in the system integration, hardware and software installation, configuration and disposition of servers and workstations to support the architecture.
• Provides support for the design, validation and implementation of changes to computing delivery systems.
• Performs system monitoring and backup and restore procedures to ensure system and data availability.
• Administers users system access to meet security requirements.
• Performs problem resolution as appropriate.
• Performs system integration, hardware and software installation, configuration and disposition of servers and workstations to support the architecture.
• Provides problem resolution and technical support for delivery systems.
• Provides support for the design, validation and configuration management of computing delivery systems.
• Administers users system access and works to protect information to meet security requirements.
• Monitors system performance to support capacity planning, backup and disaster recovery planning.

System Administrator – General

• Systems Administrators provide front-line technical support for end users
• Actively listen to client problems and concerns to effectively remediate issues
• Escalate within and outside the team to ensure client service and experience are set at the highest levels
• Serve as a technical escalation point, providing mentoring support to staff
• Manage tickets and allocating resources as needed
• Perform complex repairs to software and peripheral equipment configurations
• Set up user accounts and configure email access
• Answer user inquiries and train users in the proper use of hardware or software
• Complete accurate time entry and documentation of remediation steps
• Participate in an on-call rotation (quarterly)

Systems Administrator

• Assists in the system integration, hardware and software installation, configuration and disposition of servers and workstations
• Provides support for the design, validation and implementation of changes to computing delivery systems
• Performs system monitoring, backup and restore procedures to ensure system and data availability
• Administers users system access to meet security requirements
• Performs problem resolution as appropriate

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System Administrator – General

Systems Administrator

System Administrator – General