System Administrator

• Serve as the primary technical owner for manufacturing IT and OT-adjacent infrastructure at assigned plant locations.
• Maintain and support Windows Server environments supporting manufacturing and operational systems.
• Manage virtualization platforms including VMware environments and future-state Nutanix AHV infrastructure.
• Support infrastructure hosting SCADA, HMI, historian, and manufacturing applications.
• Design, maintain, and troubleshoot industrial and manufacturing IT networks including switches, VLANs, firewalls, routing, and DMZ environments.
• Maintain secure OT/IT connectivity and segmentation aligned with cybersecurity and operational best practices.
• Develop and maintain scripting or automation solutions for infrastructure, monitoring, configuration management, and network operations.
• Plan and execute infrastructure activities during scheduled plant shutdowns, maintenance windows, upgrades, and cutovers.
• Provide onsite support for production-impacting incidents, manufacturing connectivity issues, and operational infrastructure needs.
• Support basic onsite IT needs such as workstation connectivity, printer support, and plant-floor access issues while partnering closely with Desktop Operations.
• Participate in vulnerability remediation, incident response activities, risk reviews, and OT security initiatives.
• Maintain accurate documentation including network diagrams, inventories, SOPs, lifecycle tracking, and operational standards.
• Collaborate cross-functionally with manufacturing operations, engineering, automation, vendors, and enterprise IT teams.
• Drive continuous improvement efforts that reduce operational risk, improve resiliency, and reduce vendor dependency.

Senior Systems Administrator

• Administer and optimize our AWS cloud platform (primary) and Azure environment (secondary), including compute, storage, networking, identity, and security services.
• Own cloud operational excellence: monitoring/alerting, logging, backup and recovery, disaster recovery testing, and performance tuning.
• Implement and maintain cloud security controls (IAM least privilege, key/secret management, vulnerability remediation, encryption, and baseline hardening) in partnership with Security and Compliance.
• Collaborate within the Madison Air Unified IT Operations team to support shared platforms, standards, and operational processes across Madison Air and Big Ass Fans.
• Manage and govern 3rd-party managed service providers (MSPs): define SLAs/SOWs, coordinate changes and incident response, validate deliverables, and ensure documentation and knowledge transfer.
• Deliver foundational DevOps capabilities: support CI/CD pipelines and deployment processes, improve release reliability, and automate repetitive operational tasks.
• Build and maintain infrastructure as code (IaC) and configuration automation using tools such as Terraform, CloudFormation, or Azure Resource Manager/Bicep; version-control changes and promote through environments.
• Operate and improve observability: dashboards, metrics, traces/logs, and runbooks; participate in on-call rotation and lead/root-cause post-incident reviews.
• Manage patching and lifecycle management for cloud and on-prem systems (Windows/Linux), including testing, scheduling, and compliance reporting.
• Administer core IT systems and IAM as applicable (Active Directory/Azure AD/Entra ID, SSO/MFA, DNS/DHCP, certificates) and maintain accurate system documentation.
• Drive cloud cost management (tagging/chargeback basics, resource right-sizing, reserved capacity recommendations) and continually identify opportunities to improve reliability, security, and efficiency.

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Senior Systems Administrator

IT Systems Administrator – Cloud Platforms