System Administrator

• Troubleshooting malfunctions of servers, network hardware and software applications to resolve operational issues
• Setup, configure, and troubleshoot complex server environments
• Maintaining multi-site network operations and software applications
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors etc. to provide technical assistance and support
• Administration of systems and servers related to your position to ensure availability of services to authorized users
• Administer & maintain Microsoft 365 environments including Entra ID, Exchange Online, Security, Purview, Compliance, and Licensing control
• Manage and support backup platforms such as Datto, Cohesity, and Cove

Senior Systems Administrator

• The Systems Administrator is responsible for the operation and maintenance of server hardware, system software, and the related infrastructure.
• This role ensures the hardware, operating systems, software systems, and Line of Business Applications adhere to organizational values of security and cost-effectiveness while providing value to our customers.
• The Systems Administrator will also work with the Support Technicians to troubleshoot and resolve issues reported to Helpdesk.
• Manage, maintain, upgrade, and patch physical and virtual servers, operating systems, and Line of Business Applications.
• Monitor system performance and resource utilization to proactively avoid performance issues.
• Provide technical support and assistance to Support Desk.
• Follow and enforce server and share access policies.
• Maintain configuration documentation, procedures, and best practices.
• Manage, and maintain On Premise and O365 mail services.

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Senior Systems Administrator

IT Systems Administrator