Support Engineer

• Provide technical support to Solutions Architect in integrations with partners.
• Set up and maintain API sample collections in Postman and GraphQL Playground.
• Analyze third-party REST and GraphQL APIs for new integrations.
• Adjust API request/response payloads for product features.
• Perform validation of product APIs for functionality and quality.
• Create and maintain API documentation for internal and partner use.
• Develop workflow diagrams to illustrate integration processes.
• Assist in reproducing and investigating technical issues from partners.
• Prepare test data for solution design activities.
• Coordinate user access requests and integration setups.
• Track the status of technical user stories in Jira.
• Follow up with internal teams on action items for Solutions Architect.

Support Engineer · Nepal Jobs