Solutions Engineer

• Own the relationship for a portfolio of advertisers. Consult with clients to understand their business objectives and translate them into effective, measurable advertising strategies on TikTok.
• Serve as the go-to authority on TikTok's advertising solutions. Lead client education, share best practices, and deliver data-driven insights to optimize campaigns and achieve client KPIs.
• Oversee the entire campaign lifecycle, from strategic planning and onboarding to execution and post-campaign analysis. Provide hands-on support and troubleshooting to ensure flawless delivery and exceptional performance.
• Proactively analyze campaign data, industry trends, and client performance to identify opportunities for up-selling and cross-selling. Drive revenue growth by helping your clients expand into new markets and adopt new solutions.
• Work seamlessly with our internal Sales, Analytics, and Creative teams, as well as with our partners at TikTok, to deliver a unified and powerful experience for our clients.

Client Solutions Manager

• Build middleware and integration services connecting Salesforce with internal systems using Kotlin and Quarkus
• Implement both synchronous (REST APIs) and asynchronous (event-driven, message-based - AWS MSK/Kafka) integration flows
• Develop and deploy cloud-native microservices on Kubernetes with GitOps (ArgoCD, Kargo)
• Design, document, and maintain robust Operational APIs
• Keep integration components reliable, secure, and performant
• Collaborate with Salesforce specialists, platform engineers, and business stakeholders
• Perform code reviews, write automated tests, troubleshoot and fix defects
• Contribute to CI/CD pipelines, infrastructure as code, and deployment automation on AWS
• Continuously improve integration architecture and reduce technical debt
• Work as part of a cross-functional Agile team in an international environment

Senior Solutions Engineer

• Liderar equipos de desarrollo de gran tamaño, asegurando la alineación técnica y el cumplimiento de los estándares de calidad.
• Definir arquitecturas de alta complejidad mediante diversos patrones arquitectónicos, respetando las restricciones funcionales y de negocio.
• Aplicar técnicas de evaluación de arquitecturas complejas para proponer guías y buenas prácticas institucionales.
• Ejecutar pruebas de concepto para validar alternativas de solución y fundamentar decisiones arquitectónicas estratégicas.
• Investigar e implementar nuevas tecnologías, herramientas y metodologías que impulsen la eficiencia operativa.
• Entrenar y acompañar a ingenieros y líderes de desarrollo para fortalecer las capacidades técnicas del equipo.
• Colaborar con áreas de seguridad, infraestructura, bases de datos y riesgos para definir la arquitectura integral de los proyectos.
• Evaluar soluciones técnicas bajo la filosofía DevOps y DevSecOps para garantizar despliegues ágiles y seguros.

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Client Solutions Manager

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