Social Media Manager

• Create social media carousels, graphics and templates for client content
• Design content suitable for LinkedIn, Instagram and other social platforms
• Work from briefs, content calendars, brand guidelines and client strategy notes
• Ensure all copy included in designs is error-free and clearly presented
• Create visually engaging, readable and accessible social content
• Ensure subtitles, text overlays and design elements are clear and easy to read
• Deliver work to agreed weekly/monthly deadlines
• Respond to feedback and complete revisions promptly
• Maintain consistency across client content while adapting to different campaign needs
• Use initiative to improve visual storytelling where appropriate

Social Media Graphic Designer creating content for UK/US clients

Social Media Graphic Designer – Freelance

Social Media Graphic Designer creating high-quality carousel and social graphics for UK/US clients. Work remotely with a focus on social-first design in a freelance capacity.

• Customer Engagement & Assistance: Monitor and promptly address customer inquiries, comments, and messages across platforms like Facebook, Twitter, Instagram, TikTok, LinkedIn, and emerging social media channels. Provide genuine, solutions-oriented assistance that addresses customer needs while maintaining Sun King’s voice and tone.
• Customer-Centric Prospect Management: Identify, qualify, and engage potential customers through social media interactions. Monitor prospects by providing clear information, guidance, and encouragement to advance them through the sales journey.
• Cross-Functional Partnership: Partner closely with the sales and customer experience teams to ensure the smooth handover of qualified prospects and to address any escalated customer concerns, creating a seamless experience from initial contact to conversion and beyond.
• Brand Advocacy: Represent Sun King’s mission and values in all online interactions. Uphold our dedication to access, sustainability, and empowerment by fostering positive digital engagements that reinforce confidence and devotion within the Sun King community.
• Efficiency & Reporting: Provide timely, consistent assistance and document interactions through detailed call notes, reports, and data logs. Escalate complex issues to relevant teams for expert resolution while keeping track of ongoing trends in customer feedback and recurring concerns.

Customer Service Executive enhancing online customer experiences at Sun King

Customer Service Executive – Social Media

Customer Service Executive shaping customer experiences through social media and online platforms. Building strong relationships and driving customer engagement for Sun King in Nigeria.

Customer Service Executive enhancing customer interactions on social media for Sun King.

Customer Service Executive enhancing customer interactions on social media for Sun King. Building relationships and providing assistance to drive sales and improve brand reputation.

• Own and manage company social media accounts across Instagram, LinkedIn, TikTok, Facebook, and X
• Develop and maintain a content calendar aligned with business goals, campaigns, and key dates
• Schedule and publish content consistently across all platforms
• Monitor comments, messages, and mentions and engage with the audience in a timely and on-brand manner
• Stay current on platform algorithm changes, trends, and best practices and adapt strategy accordingly
• Write compelling captions, copy, and short-form content tailored to each platform's tone and format
• Create or coordinate social media graphics and visual assets using tools such as Canva or Adobe
• Script and produce short-form video content for Instagram Reels and TikTok
• Ensure all content is consistent with brand voice, visual identity, and messaging guidelines
• Assist in the setup, monitoring, and optimization of paid social campaigns across Meta, LinkedIn, and TikTok
• Support audience targeting, budget management, and ad creative coordination
• Monitor paid campaign performance and flag underperforming ads with recommendations
• Track and report on key social media metrics including reach, impressions, engagement rate, follower growth, and content performance
• Translate data into actionable insights and content recommendations
• Identify content gaps and opportunities based on performance trends

Social Media Manager managing company presence across multiple platforms for new company

Social Media Manager managing social media presence across platforms for a growing company. Developing content strategies and tracking performance across various networks.

Social Media Manager jobs in Nigeria

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Social Media Graphic Designer – Freelance

Customer Service Executive – Social Media

Customer Service Executive – Social Media

Social Media Manager