Social Media Manager

• Lead JAX’s enterprise social media strategy and strengthen our presence across institutional, scientific, advancement and business audiences.
• Focus on audience growth, engagement, channel strategy, and LinkedIn thought leadership.
• Advise leaders and work with expert content partners to turn complex science, institutional priorities, videos, and philanthropic stories into social-first content.
• Build audience personas and support major campaigns and events.
• Match the right content to the right audiences across channels.

• Manage and execute day-to-day social media marketing activities across key platforms.
• Create, schedule, and publish engaging content to support book promotion campaigns.
• Support awareness and attendance for book launches, signings, and promotional events.
• Coordinate closely with the client team on campaign messaging and timelines.
• Engage with online audiences and help build community visibility around the book.
• Collaborate with PR and event stakeholders to align promotional efforts.
• Identify opportunities to grow reach and engagement organically.
• Track campaign performance and provide recommendations where needed.

Freelance Social Media Marketer – Book Launch Campaign

• Execute platform‑specific social strategies aligned to overarching brand and business priorities.
• Lead development of platform‑native content plans, episodic storytelling, and always‑on programming.
• Partner with Creative and Agency teams to deliver culturally relevant, audience‑first storytelling.
• Ensure consistent application of channel frameworks including tone of voice, content formats, and audience targeting.
• Identify emerging trends, formats, and social moments to inform timely content opportunities.
• Lead daily digital community management operations across priority platforms.
• Ensure high‑quality, authentic engagement that builds trust and strengthens brand reputation.
• Manage response quality, timeliness, and sentiment across owned social channels.
• Partner with Customer Service, Comms, and Brand teams on escalations and issue resolution.
• Maintain and evolve response playbooks, moderation guidelines, and community standards.
• Monitor and analyze platform performance, engagement, sentiment, and audience behaviors.
• Translate insights into clear recommendations for content optimization and audience growth.
• Develop performance reporting that connects social activity to brand and campaign objectives.
• Share actionable insights with cross‑functional partners to inform planning and creative direction.
• Directly manage specialists and/or junior managers across social content.
• Oversee agency partners supporting content production and platform operations.
• Provide coaching, feedback, and development to build strong social media content.
• Ensure efficient workflows, clear priorities, and consistent execution across programs.
• Partner closely with Brand, Creative, Influencer, Comms, and CRM teams on integrated initiatives.
• Support campaign launches, tentpole moments, and reactive opportunities.
• Serve as a key day‑to‑day social media point of contact for internal stakeholders.
• Escalate insights, risks, and opportunities to the Lead Director with clear recommendations.
• Support management of social publishing, moderation, listening, and reporting tools.
• Ensure adherence to governance, brand safety, and crisis response protocols.
• Champion process improvements that increase efficiency and quality of execution.
• Support experimentation with new platforms, features, creators, and engagement models.

Senior Manager, Medicaid Social Media Marketing

• Own Niche's organic social strategy across B2C and B2B channels, developing and implementing platform-specific approaches that grow our brand and move our business forward
• Partner with the Head of Content to align social with broader content, brand, and business goals to ensure social is integrated into campaigns, product launches, partner building strategies, and key company moments
• Define and lead our ambassador, influencer, and community strategies: identifying the right partners, managing contracts, budgets, and briefs, and building ongoing connections with key audiences across platforms
• Monitor emerging channels, audience behaviors, new platform features, and algorithm changes to make proactive recommendations on where and how Niche should show up next
• Lead content ideation and production, working individually as well as with internal teams and external creators to deliver content that's high-quality, on-brand, culturally relevant, and built to resonate on each platform
• Be Niche's ears on the ground. Proactively surface what you're seeing in communities and conversations, pitching fresh content ideas and translating trends and signals into usable insights for broader brand and marketing efforts
• Drive the biweekly content planning cycle across Lifecycle, B2B, and Comms/Content teams, and develop SOPs that keep content creation, publishing, testing, and community engagement consistent and scalable
• Spot trends early, and run structured test-and-learn pilots
• Own performance tracking for organic social; moving fluidly between quantitative data and qualitative signals to surface what's working, what's not, and what to do next
• Stay current on how AI tools and LLM-powered search are shaping brand discovery as well as how brands like Niche get found and cited, and how social can influence those outcomes
• Lead experimentation with new formats, workflows, and approaches that leverage AI to increase speed, quality, and impact

Senior Social Media Manager

• Work to develop strong, growing, digital communities for some of the world's most well-known brands as work becomes available

Social Media Community Moderator

• Work alongside the marketing team to learn social media strategy, content creation, and digital marketing from the inside.
• Go through structured onboarding, bi-weekly one-on-one sessions with your supervisor, and a portfolio review at the end of your term.
• All work produced is reviewed before any use; expect feedback, revisions, and rework.
• Observe classes and practice photographing and recording with supervisor’s guidance.
• Draft Reels, TikTok-style videos, and graphics—plan on multiple rounds of feedback before anything is considered finished.
• Help organize existing assets in Brandfolder under your supervisor’s direct instruction.

Social Media, Marketing Intern

• Establish strategic vision and best practices for the Media Relations and Social Media teams while overseeing the development and execution of integrated communications programs that directly advance business objectives and priorities.
• Recruit, develop, mentor, motivate and coach the team.
• Provide active, intentional leadership by offering timely and constructive feedback and fostering an environment of continuous learning with a heavy emphasis on writing and editing.
• Develop individuals’ expertise to position them as strategic business partners and trusted advisors.
• Identify public relations opportunities to build, protect and enhance Travelers’ reputation through clear, consistent and impactful external communications across all channels.
• Lead a team of media relations and social media professionals in developing and managing proactive and reactive external communications plans and programs across all media channels.
• Foster strong relationships with local, national, financial and trade media outlets.
• Partner with subject matter experts in the businesses to ensure that key business messages are integrated into communication strategies.
• Deliver the highest quality content, including press releases, media statements, key messages, social media posts and strategic plans.
• Monitor, measure, report and evaluate the effectiveness of news media coverage and social media through qualitative and quantitative methods.
• Develop and manage the annual budget.
• Foster a team culture of ongoing AI adoption, where intelligent tools are actively used to streamline processes and enhance the quality of produced materials.
• Perform other duties as assigned.

VP, Media Relations and Social Media

• Develop and implement social media strategies
• Maintain a favorable image of the company with various audiences
• Analyze responses to social media and recommend improvements
• Collaborate with internal and external partners for messaging

Director of Social Media – Intelligence

• Own and define the social media strategy across Bitly and QRCG by Bitly, driving decisions about channel prioritization, content approach, engagement tactics, and platform expansion based on performance data and market trends.
• Lead social amplification and coordination for product launches and integrated marketing campaigns, aligning messaging, timing, and execution across Brand & Content, Product Marketing, and cross-functional partners.
• Develop and maintain a multi-channel community engagement program, including Bitly's Reddit presence with accountability for evaluating and recommending investment in emerging platforms.
• Translate social and community performance data into strategic insights and recommendations, delivering regular reporting to senior leadership and identifying opportunities to improve share of voice, sentiment, and audience engagement.
• Manage budgets, agency relationships, and external contractors supporting social and community goals, ensuring quality, on-brand execution and clear accountability for results.
• Define and evolve visual standards for social content across platforms, producing and adapting assets directly while establishing guidelines that ensure brand consistency, creative quality, and execution speed at scale.
• Partner with the Brand & Content team to support executive thought leadership content and ghostwriting.
• Serve as the team's internal expert on social platform trends, audience behavior, and AI-powered tools that improve efficiency and scale content production across channels

Senior Social Media and Community Manager

• The Intern will support digital marketing initiatives, campaigns, and projects.
• Focus on the advertising and promotion (AdProm) content approval process.
• Strategy and execution of social media content and engagement management.
• Support the creation and publishing of landing page content within Adobe Experience Manager (AEM), including page builds, asset uploads, and component configuration for the GalaFLEX™ Scaffold digital ecosystem.
• Assist in the design and optimization of eCommerce and marketing website layouts, ensuring brand consistency, mobile responsiveness, and adherence to BD digital standards.
• Handle content calendars (social media, email, etc.) and assist in the design and creation of visual content using tools such as Canva.
• Work within project management software to assist execution and tactical strategies, contribute to project management charts and forward planning.
• Passionate about project coordination and logistics for meaningful digital marketing impact.
• Develop a thorough understanding of the AR&R portfolio, dedicated to the GalaFLEX™ Scaffold strategy in plastic and reconstructive surgery and its competitive landscape.
• Assist with additional digital marketing responsibilities, which will include – but won’t be limited to – reporting and analytics dashboards, paid advertising planning, persona development and customer journey management, competitive landscape and intel discovery, SEM and SEO.
• Drive commercial excellence by collaborating cross-functionally with other marketing concentrations.

Marketing Intern – Digital Content, Social Media

• Create engaging social media content across various platforms, including Instagram and Facebook.
• Assist in developing and implementing social media strategies to increase brand awareness.
• Monitor and respond to comments and messages on social media channels.
• Analyze social media metrics to track engagement and growth.
• Collaborate with the marketing team to align social media campaigns with overall goals.
• Research and stay updated on industry trends and competitor activities.
• Help organize and promote events through social media channels.
• Support the creation of promotional materials and graphics for online use.

Social Media Intern

• Support content creation across social media, email marketing, blog articles, and promotional materials
• Create organic content for social media and adhere to the Culligan brand guidelines across all platforms and locations
• Construct compelling, audience-targeted copy and visuals catered to our residential and commercial customer base
• Assist with video content production, including scripting, scheduling, and coordinating employee spotlights and educational video series
• Manage and update company social media platforms across all five locations, ensuring consistency in brand voice and timely posting
• Build and maintain a collaborative monthly content calendar with scheduled posts, campaign milestones, and promotional timing
• Help plan, execute, and monitor marketing campaigns and promotions, including seasonal pushes, product-focused initiatives, and special events
• Create, execute, and analyze social media and digital marketing campaigns; compile performance reports with key metrics
• Support multi-location paid advertising efforts, including tracking budgets, monitoring campaign performance, and flagging optimization opportunities
• Assist in planning and coordinating community events, local sponsorships, and charity initiatives across all markets
• Attend events as needed to capture content, represent the brand, and support on-site promotional efforts
• Help identify and pursue local partnership opportunities that align with Culligan's community presence
• Maintain and organize campaign assets, creative files, and project timelines using Monday.com
• Monitor dealership websites, social media pages, and local business listings for accuracy and brand consistency
• Maintain positive working relationships with management and employees across all locations
• Complete projects assigned by the Marketing Department with proficiency in digital and remote tools
• Willingness to stay current on AI developments relevant to marketing and adapt practices accordingly

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