Security Operations

• Develop and implement the strategic vision for the SOC, aligning with CFA Institute's overall security and business objectives
• Provide leadership and direction to a global team of security analysts, engineers, and incident responders
• Monitor and manage CFA Institute's network, systems, and applications to identify, respond to, and mitigate cybersecurity threats in real time
• Ensure efficient operations of threat detection, response, and forensic investigation processes
• Develop and maintain incident response plans, playbooks, and procedures to address security incidents effectively
• Ensure compliance with global cybersecurity regulations, standards, and best practices
• Collaborate with internal stakeholders to assess risks and develop mitigation strategies
• Conduct regular security audits, vulnerability assessments, and penetration testing to proactively identify and address potential weaknesses
• Evaluate and adopt cutting-edge technologies and tools to enhance the SOC's threat detection and response capabilities
• Drive innovation to ensure CFA Institute remains ahead of potential threats and vulnerabilities.

Senior Director, Security Operations Center

• Plan, lead, and execute high-impact offensive cyber operations, including penetration tests and red team operations
• Continuously evolve offensive security capabilities and operations
• Partner closely with cybersecurity and business teams to maximize defensive outcomes
• Clearly communicate complex technical findings, impact, and recommendations

Technical Lead, Offensive Cyber Security Operations

• Designing, transforming, maintaining and optimizing the Global Cybersecurity and External Cybersecurity Assurance team's operational capabilities while managing the day-to-day operations
• Supporting regional BISO objectives and activities as needed
• Coordinating various security assessment activities
• Drive streamlined data management and reporting automation through Microsoft Power Platform tools
• Develop and deliver engaging Cybersecurity Awareness presentations and sessions

Global Cybersecurity Operations Lead

• Communicating with the law enforcement community in regards to life threatening situations 24x7x365.
• Demonstrating a keen ability to multi-task while still making sound decisions under high pressure situations.
• Ensuring that all cases are correctly documented and managed end to end in compliance with all applicable laws and company procedures.
• Understanding the applications and systems necessary to track, process and respond to life threatening/emergency situations.
• Collaborating with appropriate departments specifically with Network/Security/Legal.
• Providing value-add feedback to leadership on call/case handling.

Senior Analyst, Security Operations

• Own day-to-day health and performance of physical security platforms (intrusion alarm, video surveillance, access control, case management, situational awareness, video analytics)
• Monitor system performance, identify risks, and proactively address issues before impact
• Lead troubleshooting of complex system issues across hardware, software, and network layers
• Ensure systems meet uptime, compliance, and operational standards across all supported sites
• Participate in an on-call rotation to support critical, time-sensitive incidents impacting system availability and life safety operations.
• Diagnose and resolve escalated incidents involving distributed systems and field devices
• Analyze trends across incidents to identify root causes and systemic improvements
• Partner with vendors and internal engineering teams to drive resolution of defects and performance issues
• Translate ambiguous problems into structured solutions with clear next steps
• Identify opportunities to reduce manual effort through automation and tooling
• Improve monitoring, alerting, and reporting capabilities for system health
• Contribute to building scalable processes for configuration management, testing, and deployment
• Support development and evolution of internal tools (e.g., configuration tracking, audit workflows)
• Support delivery of key initiatives (e.g., system upgrades, new deployments, integrations)
• Coordinate across stakeholders to ensure alignment, timelines, and successful execution
• Track dependencies, risks, and progress across initiatives
• Contribute to documentation, runbooks, and operational standards
• Travel to sites as needed to support new system deployments, equipment commissioning, validation, and end-user-training
• Communicate system status, risks, and issues clearly to technical and non-technical stakeholders
• Provide concise updates that enable decision-making and action
• Build strong working relationships across engineering, operations, and vendor teams

Principal Associate, Physical Security Engineer – Systems, Technical Operations

• The InfoSec Ops Senior Associate will handle a variety of operational and program management tasks related to data privacy and information security.
• You will be responsible for handling cadenced tasks (e.g., daily/weekly), high-priority escalations, and some program management responsibilities.
• You will also take ownership of privacy and security readiness efforts for high-visibility launches.
• Your operational responsibilities will include:
• Evaluating vendors’ data collection practices and security postures, working with internal teams and vendor teams to understand the types of data each vendor would collect, communicating Instacart’s security and privacy requirements.
• Tracking and reporting metrics on InfoSec Ops initiatives.
• Assisting with large-scale audit readiness efforts.
• Organizing, coordinating, and tracking cross-functional privacy and security projects involving multiple stakeholder teams.
• Acting as the DRI representing Trust & Safety’s privacy and security operations teams in high-visibility company-wide initiatives.
• Your program management responsibilities will include:
• Building and maintaining workflow documentation.
• Automating and monitoring recurring tasks using AI agents.
• Proactively coming up with ideas to improve operational efficiency.
• Identifying, tracking, and reporting success metrics.

Senior Trust & Safety Associate, Information Security Ops

• Own the full spectrum of security operations, from detection and incident response to infrastructure hardening and vulnerability management.
• Architect and automate the defensive security stack that protects cloud environments, development pipelines, and edge-deployed maritime systems.
• Work closely with Engineering and GRC teams to ensure excellent security posture, resilience against threats, and compliance readiness.

Lead Security Operations Engineer

• Assist with monitoring and triaging security alerts across endpoint, identity, cloud, enterprise, and internal systems.
• Support incident response efforts by collecting logs and evidence, documenting timelines, and helping track follow-up actions.
• Help improve vulnerability management processes by validating findings, tracking remediation, and partnering with system owners on fixes.
• Contribute to the creation and maintenance of security playbooks, runbooks, and operational documentation.
• Assist with phishing investigations, access reviews, asset inventory hygiene, and other day-to-day security operations activities.
• Support enterprise security initiatives across SaaS, device, identity, and corporate infrastructure environments.
• Help evaluate and strengthen the security of internal AI systems and AI-enabled workflows, including how they are deployed, accessed, monitored, and protected across the enterprise.
• Help automate repetitive operational tasks using scripts, workflows, or low-code tooling where appropriate.
• Participate in security control validation and operational readiness checks for internal tools and infrastructure changes.
• Be proactive and innovative; we rely on your feedback to help build a secure, resilient company.
• Be a part of a team that believes in transparency, collaboration, grit, and humility, and in doing the right thing for our customers and the company.

Security Operations Intern

• Serve as a key strategic and operational partner to the VP, Global Security, helping translate enterprise priorities into execution across the global security program
• Advise on operating model maturity, performance trends, organizational priorities, and investment decisions that strengthen resilience, consistency, and long-term capability across the global security function
• Drive execution of the enterprise strategy and multi-year roadmap for global security operations across corporate and data center environments
• Translate company strategy, customer commitments, contractual requirements, and risk priorities into globally applicable operating standards, governance models, and measurable performance expectations
• Define policies, procedures, standards, and operating controls that promote consistent, resilient, and audit-ready performance across the global estate while allowing for appropriate regional flexibility
• Shape budget strategy, resource allocation, and investment priorities for Security Operations, balancing disciplined spend , total cost of ownership, and long-term capability needs
• Establish executive KPI scorecards, operating reviews, and performance reporting that provide leadership with clear visibility into maturity, risk, service reliability, cost performance, and improvement priorities
• Advance functional maturity through standardization, performance management, corrective action discipline, change management, and targeted process transformation
• Build a scalable operating model supported by standardized processes, globally consistent routines, and clear ownership across geographies
• Set the enterprise direction for global security operations delivery across regions, sites, and programs, driving consistent performance, resilience, and accountability at scale

Senior Director, Global Security Operations

• Lead day‑to‑day operations of a 24x7 global SOC using follow‑the‑sun and fusion center operational models
• Oversee real‑time monitoring, triage, escalation, and resolution of security events across enterprise IT, OT, cloud, and edge platforms
• Direct major cyber incident response efforts end‑to‑end, coordinating containment, eradication, recovery, and post‑incident analysis
• Own and continuously optimize SOC tooling including SIEM, SOAR, EDR/MDE, NDR, vulnerability management, and case management platforms
• Drive detection engineering, threat hunting, and intelligence integration to improve alert quality and adversary visibility
• Partner cross‑functionally with IT, OT, Product, Legal, Compliance, Risk, and Operations during high‑impact incidents
• Own SOC KPIs including MTTD, MTTR, detection coverage, and alert fidelity, reporting outcomes to executive leadership
• Lead the SOC technology modernization roadmap including automation, enrichment, and machine‑assisted detection capabilities.

Senior Manager, Cyber Security Operations Center

• Serve as a key strategic and operational partner to the VP, Global Security
• Advise on operating model maturity, performance trends, organizational priorities, and investment decisions
• Drive execution of the enterprise strategy and multi-year roadmap for global security operations
• Define policies, procedures, standards, and operating controls that promote consistent, resilient, and audit-ready performance
• Shape budget strategy, resource allocation, and investment priorities for Security Operations
• Establish executive KPI scorecards, operating reviews, and performance reporting
• Set the enterprise direction for global security operations delivery
• Build a scalable operating model supported by standardized processes and clear ownership
• Oversee vendor performance frameworks and service quality reviews
• Maintain a customer-ready, audit-ready operating posture across corporate and data center operations

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