Security Operations

• Investigate and respond to cybersecurity incidents, including business email compromise, account compromise, ransomware, and other security threats.
• Act as a senior escalation point for complex alerts and investigations within the SOC.
• Take ownership of complex investigations, Business Email Compromise (BEC) cases, and other escalated incidents.
• Communicate clearly and confidently with clients, guiding them through investigations, remediation activities, and security incidents.
• Support MDR operations and participate in a 24/7 on-call rotation.
• Collaborate with internal teams including Security Operations, Customer Success, Support, and Product.
• Improve internal playbooks, documentation, processes, and tooling to strengthen our security operations.
• Contribute to initiatives such as automation, threat intelligence, and operational improvements.

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Senior Cybersecurity Specialist – SOC, Security Operations