Security Operations

• The InfoSec Ops Senior Associate will handle a variety of operational and program management tasks related to data privacy and information security.
• You will be responsible for handling cadenced tasks (e.g., daily/weekly), high-priority escalations, and some program management responsibilities.
• You will also take ownership of privacy and security readiness efforts for high-visibility launches.
• Your operational responsibilities will include:
• Evaluating vendors’ data collection practices and security postures, working with internal teams and vendor teams to understand the types of data each vendor would collect, communicating Instacart’s security and privacy requirements.
• Tracking and reporting metrics on InfoSec Ops initiatives.
• Assisting with large-scale audit readiness efforts.
• Organizing, coordinating, and tracking cross-functional privacy and security projects involving multiple stakeholder teams.
• Acting as the DRI representing Trust & Safety’s privacy and security operations teams in high-visibility company-wide initiatives.
• Your program management responsibilities will include:
• Building and maintaining workflow documentation.
• Automating and monitoring recurring tasks using AI agents.
• Proactively coming up with ideas to improve operational efficiency.
• Identifying, tracking, and reporting success metrics.

Senior Trust & Safety Associate, Information Security Ops

• Assist with monitoring and triaging security alerts across endpoint, identity, cloud, enterprise, and internal systems.
• Support incident response efforts by collecting logs and evidence, documenting timelines, and helping track follow-up actions.
• Help improve vulnerability management processes by validating findings, tracking remediation, and partnering with system owners on fixes.
• Contribute to the creation and maintenance of security playbooks, runbooks, and operational documentation.
• Assist with phishing investigations, access reviews, asset inventory hygiene, and other day-to-day security operations activities.
• Support enterprise security initiatives across SaaS, device, identity, and corporate infrastructure environments.
• Help evaluate and strengthen the security of internal AI systems and AI-enabled workflows, including how they are deployed, accessed, monitored, and protected across the enterprise.
• Help automate repetitive operational tasks using scripts, workflows, or low-code tooling where appropriate.
• Participate in security control validation and operational readiness checks for internal tools and infrastructure changes.
• Be proactive and innovative; we rely on your feedback to help build a secure, resilient company.
• Be a part of a team that believes in transparency, collaboration, grit, and humility, and in doing the right thing for our customers and the company.

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Senior Trust & Safety Associate, Information Security Ops

Security Operations Intern