Salesforce Administrator

• Lead the configuration and enhancement of core Sales and Service Cloud functionality
• Work closely with business teams and the AMS-partner to gather requirements
• Support user acceptance testing (UAT) through test planning, coordination, and issue resolution
• Serve as the primary administrator for Salesforce, managing incidents and troubleshooting issues
• Own and deliver enhancement requests including configuration changes and automation updates
• Act as a platform steward, promoting best practices and standardization

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Senior Salesforce Administrator