Salesforce Administrator

• Administer and support a large-scale Salesforce org (400+ users) across Sales and Service Cloud.
• Perform all core Salesforce admin tasks: user management, profiles, permission sets, roles, page layouts, and reports/dashboards.
• Design, build, and maintain Flows and automations following scalability and best practices.
• Provide ongoing user support, troubleshooting issues and resolving system incidents efficiently.
• Partner with internal teams to gather requirements and improve business processes using Salesforce.
• Act as a trusted advisor for Salesforce usage, optimization, and governance.
• Support platform releases, system updates, testing, and deployments.
• Maintain data quality and integrity, including imports/updates using tools like Data Loader.
• Contribute to defining and evolving the Salesforce roadmap.

Salesforce Administrator – Mid-Senior

• Manage the end-to-end lifecycle of user accounts, including permissions, roles, profiles, and sharing rules across diverse business units
• Execute configuration changes such as creating objects, fields, page layouts, and validation rules; build and maintain declarative automation via Salesforce Flows
• Triage and resolve incoming support tickets, providing end-to-end resolution and clear communication with internal stakeholders
• Perform regular data hygiene tasks, including de-duplication and standardizing field usage
• Work within two-week sprints and follow established release pipelines, coordinating with DevOps engineers to promote changes from sandbox to production
• Build and maintain customized reports and dashboards that empower our Sales and RevOps teams.

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Salesforce Administrator – Mid-Senior

Salesforce Administrator