• Build and maintain deployment plans, including tracking milestones, task dependencies, and critical path activities
• Monitor and manage release schedules, identifying risks and mitigation strategies
• Coordinate and execute deployment and release activities with cross‑functional teams including software delivery, OCM, and Release Management
• Support development and implementation of deployment strategies, standards, and best practices
• Maintain clear documentation related to release and deployment processes
• Troubleshoot and resolve issues related to deployment, release management, and environment readiness
• Provide timely and accurate status updates to stakeholders and project leadership
• Assist in continuous improvement initiatives for deployment and release processes
• Support integration with Agile delivery cycles, CI/CD workflows, and SAP ChaRM processes

SAP Deployment Release Deputy

• Support and troubleshooting of a SAP Business Warehouse solution used as a reporting and analytics platform 24/7 365 days a year
• Participate in scheduling and monitoring of processing jobs using Redwood RunMyJobs; constantly monitoring batch success and performance to ensure accurate, timely data for use in business decisions
• Resolving SAP BW and HANA break-fix issues
• Identify and mitigate SAP BW performance opportunities
• Develop and optimize batch jobs and flows
• Monitor the batch operations and recommend improvements
• Troubleshoot and resolve batch job and workflow issues
• Identify and raise system capacity related issues (storage, licenses, performance threshold)
• Define best practices for automated workflows and batch operations
• Participate in overall batch operations architecture and strategy

Principal Specialist, SAP BW

• Provide the single point of contact for planning and scheduling client technical maintenance and upgrade activities.
• Interface with client technical staff on regular meetings and help with planning and recommendations for improvement.
• Perform project-based and production support responsibilities as needed to support apiphani managed client environments inclusive of: SAP system migrations, SAP landscape refreshes, data protection including database backup & recovery, HA configurations and ongoing SAP system maintenance activities, e.g., SAP performance management, patching, problem management, etc.
• Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc.
• Drive continual improvement in systems operations through collaboration with both delivery and development teams.
• Actively engage in root cause analysis, in collaboration with software development and other delivery teams.
• Participate in development initiatives to improve operational performance.
• Collaborate with team leaders and team members to review workflow processes and SOPs.
• Execute against defined projects and report on their progress.
• Train and mentor new team members.

Senior SAP Basis Engineer

• Leads SAP Basis technical application upgrades to qualifying environment
• Act as Subject Matter Expert for SAP Basis architecture, security and support processes
• Accountable for system support of deployment activities according to project timelines
• Identification and promotion of software and processes in alignment with Amcor needs
• Change agent for processes in support of maximum planned application availability
• Provide input to annual support budget
• Support IT goals and objectives
• Recommends and develops support processes that utilize standard Amcor applications for proactive application monitoring
• Drive awareness of deployed application roadmaps in coordination with Global Application teams
• Ensure Change Control processes are followed
• Manage complex troubleshooting and the use of root cause analysis for continuous improvement
• Develop strategic technology opportunities that enhance the Amcor user experience through higher efficiency, availability or usability (Release)
• Responsible for Data Archiving execution
• Provide Architecture strategy (On-Premise/Cloud, OS, Database) according to Amcor objectives and Financial Analysis
• Design and publish monthly Metrics dashboard. Provide results and any corrective action plans to IT Leadership
• Mentor as a senior technical resource for IT Technical Specialist I while training teammates (SAP Basis / DBA)
• Design and test Disaster Recovery processes according to IT objectives
• Perform assurance audits across production sites, focusing on operational, financial, and compliance risks
• Conduct process audits to evaluate efficiency, effectiveness, and internal controls
• Participate in and lead “Premium Projects” at site, Business Unit, Business Group, or Corporate level
• Identify improvement opportunities and provide practical, value-added recommendations
• Collaborate with cross-functional teams across multiple countries and cultures
• Contribute to the continuous improvement of audit methodologies and tools

IT Technical Specialist, SAP Basis

• Lead and grow the SAP Transportation Management (TM) practice across regions/projects
• Define practice strategy, solution offerings, and delivery frameworks for SAP TM
• Drive end-to-end SAP TM implementation programs in S/4HANA environments
• Provide solution architecture oversight for complex transportation and logistics processes
• Engage with senior client stakeholders as a trusted advisor on logistics transformation
• Lead presales activities including solution design, proposals, and client presentations
• Build, mentor, and develop high-performing SAP TM consulting teams
• Ensure successful project delivery with focus on quality, timelines, and value realization
• Collaborate with other SAP practice areas (EWM, SD, MM, FICO) for integrated supply chain solutions
• Drive innovation in transportation planning, execution, freight management, and optimization
• Establish best practices, accelerators, and reusable assets for SAP TM delivery
• Support business development and revenue growth targets for the practice

SAP Transportation Management, Practice Director

• The SAP Delivery Executive is directly accountable for successful execution and completion of an assigned portfolio of programs and projects.
• Responsible for a single engagement or domain within an account and acts as Delivery Executive for business critical engagements.
• Responsible for overall delivery profitability and productivity, establishing a proper governance framework and ensures proper reporting.
• Lead commercial management and take part to contract negotiation along with seeking to expand Capgemini’s client footprint by identifying and anticipating and driving business opportunities.
• Responsible for the successful delivery of client outcomes and results.
• Establish and maintain direct and transparent relationships with appropriate senior level client contacts for each program and/or engagement assigned.
• Work consistently, expeditiously and proactively with appropriate client counterparts to understand and address identified issues and/or provide guidance on avoiding future issues that would impede the success of the client outcomes/results.
• Work with each Engagement Manager to understand deficiencies and/or issues with required assets and personnel required for the success of the engagement and take steps to remediate identified concerns.
• Actively monitor the plan including progress activity updates, adjustments aligned with the SOW and associated CRs and agreed-to replanning activities.

SAP Principal Delivery Executive

• architect and develop cloud-native applications on SAP BTP using the ABAP RESTful Application Programming Model (RAP) and SAP Cloud Application Programming Model (CAP), adhering to SAP Activate and Clean Core principles
• develop and maintain CDS views, OData services, Business Events, and BTP Integration Suite artifacts supporting end-to-end accounting and billing workflows
• collaborate with the SAP S/4HANA Finance and Project Systems teams to ensure seamless integration between ERP processes (GL, AR, AP, Project Billing) and BTP-hosted applications
• design and implement data models, federated views, and data flows within SAP Datasphere to support enterprise-wide analytics, financial reporting, and operational decision-making
• build and maintain SAP Analytics Cloud (SAC) solutions including stories, planning models, predictive scenarios, and multi-dimensional reporting aligned to FP&A, revenue, and workforce planning requirements
• deliver technical specification documents, architecture decision records (ADRs), and test plans; support integration testing, UAT, and post-go-live stabilization
• communicate complex technical concepts clearly to non-technical stakeholders including Partners, Finance leadership, and executive sponsors.

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