• Build and maintain deployment plans, including tracking milestones, task dependencies, and critical path activities
• Monitor and manage release schedules, identifying risks and mitigation strategies
• Coordinate and execute deployment and release activities with cross‑functional teams including software delivery, OCM, and Release Management
• Support development and implementation of deployment strategies, standards, and best practices
• Maintain clear documentation related to release and deployment processes
• Troubleshoot and resolve issues related to deployment, release management, and environment readiness
• Provide timely and accurate status updates to stakeholders and project leadership
• Assist in continuous improvement initiatives for deployment and release processes
• Support integration with Agile delivery cycles, CI/CD workflows, and SAP ChaRM processes

SAP Deployment Release Deputy

• Support and troubleshooting of a SAP Business Warehouse solution used as a reporting and analytics platform 24/7 365 days a year
• Participate in scheduling and monitoring of processing jobs using Redwood RunMyJobs; constantly monitoring batch success and performance to ensure accurate, timely data for use in business decisions
• Resolving SAP BW and HANA break-fix issues
• Identify and mitigate SAP BW performance opportunities
• Develop and optimize batch jobs and flows
• Monitor the batch operations and recommend improvements
• Troubleshoot and resolve batch job and workflow issues
• Identify and raise system capacity related issues (storage, licenses, performance threshold)
• Define best practices for automated workflows and batch operations
• Participate in overall batch operations architecture and strategy

Principal Specialist, SAP BW

• Provide the single point of contact for planning and scheduling client technical maintenance and upgrade activities.
• Interface with client technical staff on regular meetings and help with planning and recommendations for improvement.
• Perform project-based and production support responsibilities as needed to support apiphani managed client environments inclusive of: SAP system migrations, SAP landscape refreshes, data protection including database backup & recovery, HA configurations and ongoing SAP system maintenance activities, e.g., SAP performance management, patching, problem management, etc.
• Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc.
• Drive continual improvement in systems operations through collaboration with both delivery and development teams.
• Actively engage in root cause analysis, in collaboration with software development and other delivery teams.
• Participate in development initiatives to improve operational performance.
• Collaborate with team leaders and team members to review workflow processes and SOPs.
• Execute against defined projects and report on their progress.
• Train and mentor new team members.

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SAP Deployment Release Deputy

Principal Specialist, SAP BW

Senior SAP Basis Engineer