• Partner with business teams to identify process improvements and system enhancements.
• Manage day-to-day support activities through ticketing (ServiceNOW)
• Support business transformation initiatives through SAP SD solutions.
• Configure and maintain SAP SD processes including order management, pricing, billing, and shipping.
• Collaborate with cross-functional teams to deliver integrated business solutions.
• Analyze business processes and recommend SAP best practices.
• Gather and document functional business requirements.
• Serve as the SAP SD subject matter expert for business users.
• Support system testing, issue resolution, and deployment activities.
• Assist with user training and change management efforts.
• Coordinate with technical teams on enhancements and integrations.
• Identify opportunities to improve efficiency and automate processes.
• Support ongoing SAP projects and continuous improvement initiatives.
• Support SAP migration to S/4 HANA

Application Specialist – SAP Commercial

• Conducts Workshops and contributes towards process solutioning
• Collaborates with cross functional teams comprising of business Subject Matter Experts (SMEs), Architects, Developers and System Integrators (SIs), and Vendor Consultants on current processes and proposing solutions to enhance current systems for projects and products
• Identifies, recommends, and implements complex configuration solutions and implements full cycle configuration to meet business needs
• Creates and updates associated documentation including Business Process Designs (BPDs), process flows, Key Decision Documents (KDDs), Configuration Design Documents (CDD), Functional Design Specs (FDS), and Workflow, Reports, Interfaces, Conversions, Enhancements, and Forms (WRICEF) objects
• Translates functional specifications into application design documents
• Coordinates with the development team to test new functionality or enhancements
• Prepares test plans and test scripts, and performs unit tests and integration tests
• Proposes and recommends SAP standardized best practices and solutions as per clean core guidelines
• Participates in the project delivery during testing cycles and leads the root cause analysis and correction of issues
• Works with the usage of the Signavio process modelling, JIRA, and Tricentis Tosca testing
• Handles and leads the development of objects independently in collaboration with the team
• Works with the SAP project systems
• Understands the SAP activate methodology and Scaled Agile Framework (SAFe) development methods
• Contributes to the overall project management plan using SAP activate methodology

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