Risk

• Understanding player movements, actions and activities with the intention of identifying possible abuse, risks for abuse
• Analyzing data with the aim of identifying fraudulent accounts, players with multiple accounts or other fraudulent activity
• Daily checks for potential bonus abuse
• Escalating suspicious and fraudulent trends indicating potential generic issues in regard to payment operations
• Proactively keeping up to date with internal procedures
• Processing documents and withdrawals in a timely manner with the aim of meeting SLAs
• Analyzing PSP conversion and making sure Payment methods are working efficiently
• Looking into failed deposit reasons in order to assist customer support with payment queries
• Document review in order to comply with CDD and EDD obligations
• Ensuring task handover is compiled accordingly
• Making sure you are up to date with the latest AML laws and requirements, and ensuring the company is compliant with the updated AML directives
• Working closely with the Money Laundering Reporting Officer (MLRO) on a daily basis to share information, best practices, and implement new processes and strategies
• Undertaking Sanction Target List and PEP screening for new and existing customers to determine if there are any PEP/Sanction/AML risks to the company
• Working closely with internal departments such as Responsible Gaming and Customer Support to ensure that, while fraud risks are managed effectively, there is minimal friction to our customers whenever possible
• Overseeing the process of both traditional and crypto payments, to ensure smooth and secure transactions for customers
• Monitoring crypto payments (Bitcoin, Ethereum, stablecoins, etc.)
• Detecting and investigating payment anomalies and transaction issues, ensuring minimal disruption to customer experience
• Acting as the in-house expert on crypto payments, blockchain technology, digital wallets
• Actively monitoring and assessing fraudulent activities within the payment systems, particularly, in relation to crypto transactions
• Working closely with the fraud team to develop and implement risk models and fraud prevention strategies that address emerging threats in the crypto space
• Investigating suspicious transactions, identifying potential fraud patterns related to payments, chargebacks, and crypto activities.

Risk, Payments and Fraud Analyst

• Monitor sportsbook liabilities, betting exposure, and market risk across pre-match and live events.
• Analyse daily risk reports and take proactive action to mitigate potential losses.
• Identify unusual betting activity, sharp action, and suspicious betting patterns.
• Suggest improvements to risk models, processes, and reporting.
• Monitor betting markets and ensure pricing accuracy and competitiveness.
• Detect trading or settlement errors and coordinate corrective actions.
• Support margin optimisation and market performance monitoring.
• Handle complex Customer Support queries related to bets, settlements, or market disputes.
• Assist in resolving operational issues efficiently and professionally.
• Ensure sportsbook rules and betting Terms & Conditions are correctly applied.
• Produce and interpret ad-hoc reports to support trading and risk decisions.
• Identify operational inefficiencies and propose process improvements.
• Contribute to automation initiatives, reporting enhancements, and internal tooling.
• Continuously assess sportsbook products, features, and customer experience across brands.
• Support team members when needed and contribute to knowledge sharing.
• Act as a reliable point of reference during shifts and peak sporting events.
• Take ownership of tasks and contribute to a culture of accountability and continuous improvement.

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Risk, Payments and Fraud Analyst

Sportsbook Risk & Trading Analyst