Research Analyst

• Provides high quality customer service to merchants by responding to inquiries regarding the support of Merchant Credit Card processing as well as other areas as assigned
• Responds to telephone inquiries, requests and problems from merchants
• Troubleshoots, diagnoses and provides merchants with solutions to resolve problems with service, authorization and credit card processing terminals
• Communicates applicable policies, procedures and practices to merchants
• Requests exceptions to policies and procedures on behalf of merchant as appropriate, within established limits

• Oversee the management and tracking of clinical trial data to ensure accuracy, integrity, and completeness.
• Conduct site qualification visits, site monitoring visits, and study close-out visits. Provide support to site staff during audits or inspections.
• Ensure clinical trials are conducted in compliance with protocols, Good Clinical Practice (GCP), ICH guidelines, SOPs, and regulatory standards (FDA/DEA).
• Review and manage electronic Case Report Forms (eCRFs), ensuring data is accurate and aligned with study protocols.
• Assist in the development and maintenance of Case Report Forms (CRFs) and other study-related documents.
• Provide training to site personnel on study procedures, protocols, and regulatory requirements.
• Regularly review data entered into the Electronic Data Capture (EDC) system to ensure compliance with study protocols.
• Identify, address, and escalate any study-related risks, issues, or opportunities for improvements.
• Follow up with clinical sites to ensure that data collection is progressing as planned and all required documentation is completed.
• Ensure timely and accurate management of regulatory documents and maintain compliance with regulatory requirements.
• Engage with Key Opinion Leaders (KOLs) in the medical and research communities to stay informed on scientific research and clinical data.
• Stay up-to-date with the latest developments in scientific research and clinical data relevant to Kuros Biosciences.
• Review and track clinical trial-related invoices, ensuring accuracy and compliance.
• Contribute to the creation and maintenance of project plans for clinical trials, ensuring alignment with company policies and timelines.
• Work independently to complete tasks while ensuring alignment with team objectives, timelines, and expectations.
• Expected to travel 3-5 days per month for site visits and clinical trial support.

Clinical Research Associate

• Join an innovative and dynamic environment supporting the Office of the Corporate Chief Underwriter (OCCU)
• Dive into a variety of exciting projects and research initiatives
• Support protective value (PV) studies; creating RFPs for different vendors and vendor evaluation
• Examine and identify new data sources for research and insights
• Improve workflows and work on ways to increase automation
• Provide input on predictive modeling
• Revise underwriting rules and procedures
• Partner with leadership across the enterprise to champion changes that improve processes, while maintaining mortality expectations
• Shape data sources for data driven underwriting practices
• Provide recommendations around new technologies and methodologies for risk selection
• Analyze, create, and develop rules for algorithmic and accelerated underwriting processes
• Develop new and competitive underwriting guidelines with research, documentation, marketing, and presentations

Life Underwriting Research Consultant

• Use technical knowledge and analytical mindset to support client and stakeholder relationships.
• Research, develop, and test data methodologies.
• Apply consulting skills and data analytics experience by simplifying technical requirements and trends.
• Present data findings and recommendations to clients and stakeholders.
• Establish quantitative and qualitative metrics and KPIs to drive technical outcomes.
• Apply data visualization through different formats such as graphs, tables, PowerPoint presentations, and dashboards.

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Research Analyst

Clinical Research Associate

Life Underwriting Research Consultant

Research Analyst