QA Automation Engineer

• Identify manual, high-toil operational tasks eligible for automation and lead the end-to-end design, implementation, and lifecycle management of those automated solutions
• Lead initiatives to replace manual deployment processes with zero-touch, automated workflows, driving significant optimization in delivery times and reducing human error
• Provide advanced engineering support and root cause analysis for issues related to automation platforms and infrastructure state consistency
• Deployment, maintenance and management of hybrid cloud solutions or dedicated on-prem solutions in any of the 50+ GTT PoPs around the globe
• Provide advanced engineering support and complex troubleshooting for Customer solutions and Shared GTT platforms
• Work in cooperation with other engineering teams deploying and developing new customer and GTT platforms
• Proactive escalation, follow-through and liaison with appropriate departments to resolve technical issues which may impact delivery timescales or quality
• Creation of contingency plans to minimize such risks
• Production of quality documentation to reflect changes to solutions
• Provide technical governance and ensure adherence to best practices in operations
• Present proposed solutions, technical designs, and service enhancements to internal teams and management
• Lead root cause analysis efforts for major incidents and automation failures, identifying systemic issues and implementing preventative actions
• Collaborate with the Problem Management team to ensure known errors are well-documented and corrective actions are tracked
• Mentor and actively develop senior engineering talent
• Establish and govern the standards for technical documentation

Senior Engineer, Service Engineering – Automation

• Lead the end-to-end deployment and management of public cloud infrastructure across AWS and Azure.
• Establish and enforce enterprise-grade standards for public cloud infrastructure automation.
• Lead large-scale, zero-downtime maintenance initiatives.
• Identify recurring operational bottlenecks, automate remediation and build self-healing infrastructure mechanisms.
• Ability to lead Public Cloud account takeover and standardization according to well-architected frameworks and internal best practices.
• Tune monitoring requirements to reduce alert fatigue, ensuring the operations team only acts on actionable, high-signal data.
• Deployment, maintenance and management of hybrid cloud solutions or dedicated on-prem solutions in any of the 50+ GTT PoPs around the globe.
• Provide advanced engineering support and complex troubleshooting for Customer solutions and Shared GTT platforms.
• Work in cooperation with other engineering teams deploying and developing new customer and GTT platforms.
• Proactive escalation, follow-through and liaison with appropriate departments to resolve technical issues which may impact delivery timescales or quality.
• Creation of contingency plans to minimize such risks.
• Production of quality documentation to reflect changes to solutions.
• Provide technical governance and ensure adherence to best practices in operations.
• Present proposed solutions, technical designs, and service enhancements to internal teams and management.
• Lead root cause analysis efforts for major incidents, identifying systemic issues and implementing preventative actions.
• Collaborate with the Problem Management team to ensure known errors are well-documented and corrective actions are tracked.
• Mentor and actively develop engineering talent.
• Establish and govern the standards for technical documentation.
• Present and defend strategic technical proposals, architectural changes, and service enhancement initiatives.

QA Automation Engineer jobs in Europe

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Senior Engineer, Service Engineering – Automation

Senior Engineer, Service Engineering & Automation – Public Cloud