Program Manager

• Own the World Connect matchmaking programme across all four flagship events, from year-round planning through onsite delivery.
• Identify, recruit, and manage relationships with hospital and health system buyers to build a strong, vetted pipeline of participants.
• Manage and grow relationships with sponsors and partners to maximize programme engagement and renewal.
• Research and develop new hospital, health system, and industry partner relationships to expand the programme's reach, working with the Partnerships team.
• Oversee data integrity across CRM/matchmaking platforms in coordination with Product and Marketing.
• Own participant support (queries, troubleshooting, onboarding) to deliver a consistently high-touch experience for buyers and hospitals.
• Report on programme performance (meetings booked, buyer satisfaction, sponsor ROI) and provide recommendations to leadership.
• Manage and mentor junior support/coordinator staff as the programme scales.

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World Connect Programme Manager