Program Manager

• Shadow and assist in designing Agent-related capabilities across Binance Agentic, including task flows, user interaction patterns, capability boundaries, failure fallbacks, and result feedback loops.
• Help build and maintain the Harness framework — contribute to test scenario design, evaluation criteria, task set curation, performance analysis, and iteration recommendations.
• Partner with Tech Owners, frontend engineers, and Skill design leads to learn how business requirements are broken down into shippable, testable, production-ready product specs.
• Research and map high-value, deployable Agent use cases across Web3 Wallet, Account, Payment, Trading, and other Binance business lines.
• Stay current on AI Agent, MCP, tool-calling, prompt engineering, and automated evaluation developments — and translate insights into product ideas for the team.
• Assist in defining and tracking Agent performance metrics, including task success rate, user satisfaction, error rate, response quality, and tool-calling accuracy.
• Help identify issues from real-world Agent usage and support improvements across product, engineering, and operations.

Product Manager, AI Agent & Harness

• Leads Strategic Relationship Management with our strategic partners.
• Creates HPE's Supplier Segmentation Strategy, Partner Road-map with thought leadership and strategic ideation
• Consultatively engages multiple stakeholders internally and externally to run Ideation workshops, Value-Stream Mapping exercises to fruition idea to concept stage
• Setups regular cadence with Executive Sponsors, Account Managers and Procurement Director for strategic relationship management
• Hosts Executive Business Reviews (EBRs) and BU Connects - with a clear vision, purpose of EBRs and driving strategic value through EBR engagements
• Builds strategic relationships and actively partners with multiple internal and external stakeholders and/or suppliers at the VP and SVP level on a regular basis.
• Supports Sourcing team on socialization of RFI/ RFQ/ post-RFQ discussions with LSPs, Kitting & OEM Partners
• Supports Contracts team, Global Operations, Claims, PMO & Sustainability teams on critical P1 escalations
• Runs strategic programs such as Warehouse Network Optimization, Synergy Programs, Intermodal Transportation programs, Sustainability/ Cybersecurity liaison from Sourcing
• Influences Business Process & Solution, IT, Planning teams and other external stakeholders (ODMs, Material Planners, etc) to drive sourcing strategy via focused Partner Management program
• Runs Partner Survey and drives improvement of Net Promoter Score of Supplier partnerships
• Manages Partner awards and recognitions, Partner Summit
• Collaborates with peers as a team-player in multi-modal, cross-region synergies.
• Curious learner, ability to commit and lead, pushes for better!

Global Partner & Program Management – Logistics & Spares

• Work with members of the client’s Real Estate business and technology teams globally to develop and deploy CRE technology related programs and projects
• Effectively engage with stakeholders of all levels, and ensure that the requirements documentation is covering their needs
• Perform high quality program and project management ensuring a strong governance, thorough documentation, and efficient communication
• Drive high quality team performance through strong project leadership and effective resource management
• Ability to navigate onshore/offshore technical delivery models
• Proactively manage stakeholder expectations and program/project risks
• Effectively communicate with and influence senior stakeholders
• Ensure that the documentation related to projects is complete and provide key metrics allowing client leadership to make the right decisions
• Facilitate frequent meetings with regional end users to understand level of adoption, pain points, and develop plans to improve user experience and drive adoption
• Support development of continuous improvement mechanisms to ensure that tools are constantly evolving to improve end user experience and adoption
• Establish strong business relationships with key stakeholders, bringing a consultative approach, and sharing information around best practices and market trends to help drive stakeholder decision-making

Program Manager jobs in Singapore

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Product Manager, AI Agent & Harness

Global Partner & Program Management – Logistics & Spares

Technology Program Manager