Program Manager

• Lead complex, cross-functional HR initiatives from planning through execution.
• Develop project plans, timelines, governance structures, risk mitigation plans, and success metrics for enterprise HR programs.
• Coordinate stakeholders across multiple HR functions to drive alignment, accountability, and execution.
• Monitor program progress, identify risks and dependencies, and proactively drive resolution.
• Facilitate working sessions, steering committees, and executive updates for key initiatives.
• Support change management activities associated with new HR programs, processes, and operating models.
• Document and standardize processes, lessons learned, and best practices across HR programs.
• Assess HR workflows and processes to identify opportunities for automation, AI adoption, and operational improvements.
• Partner with HR teams to map current-state and future-state processes.
• Research emerging AI tools, capabilities, and industry practices relevant to HR.
• Support the design, testing, implementation, and adoption of AI-enabled solutions across HR functions.
• Measure and track the impact of AI and automation initiatives, including efficiency gains, employee experience improvements, and adoption metrics.
• Develop recommendations for process improvements that increase scalability and reduce manual work.
• Help build AI literacy and change readiness across the HR organization.
• Build strong partnerships across HR functions and business stakeholders.
• Influence without direct authority to drive progress on shared goals.
• Translate complex concepts into clear communications and actionable plans.
• Balance competing priorities while maintaining focus on strategic outcomes and business value.
• Serve as a trusted partner to HR leaders on transformation initiatives and operational improvements.

Senior Program Manager, People Programs – AI

• Own and continuously evolve the PMO’s central project intake processes, managing numerous incoming workflows from business and marketing teams and ensuring each is routed and scoped with clarity
• Drive prioritization and trade-off discussions across competing initiatives, balancing senior leadership vision with working-level constraints and execution-team capacity
• Identify and implement AI-driven solutions across the work the PMO touches — brief writing and review, project roadmapping, prioritization, status tracking, and hand-offs
• Lead change management and communications as the marketing organization adopts new AI-enabled processes, tools, and ways of working — driving adoption, not just rollout
• Anticipate cross-functional dependencies and provide clear status of initiatives from working groups up to senior leadership, ensuring on-time, on-scope delivery
• Establish and track program KPIs, milestones, and success metrics, including two-sided SLAs between strategy and execution teams, with clear and actionable reporting to leadership
• Contribute to the Project Management Center of Excellence and lead retrospectives — building the playbooks, best practices, and improvements that keep our “Always On” model connected to annual planning and increase overall marketing efficiency

Senior Program Manager, Marketing PMO

• The Program Manager (PM) role within Compliance Platform Strategy is crucial in enabling Corporate Services Technology (CST) to continuously modernize, consolidate and digitize technology solutions and provide an enhanced user experience to Fidelity associates!
• The PM will analyze complex business components to identify operational, financial, technological or improvement opportunities.
• The PM serves as a leader and liaison between cross-functional teams.

• Support the execution of Comcast Business construction delivery across enterprise and large-scale customer programs
• Partner across Service Delivery, Construction, Sales, and Operations to drive revenue realization, reduce cancellations, and improve delivery speed
• Manage complex, cross-functional construction initiatives and ensure programs are executed efficiently
• Provide clear updates to leadership on project status, risks, and performance

Program Manager 4 – Construction Delivery Excellence

• Contribute to programs that span multiple systems, including:
• Developing of project plan and documentation as well as supporting cross functional work streams to ensure success of key business objectives
• Flagging risk identification, dependency tracking, issue identification and change management on projects and programs
• Utilizing AI tools, especially Claude and Gemini, and having a strong understanding on how to apply them to program management workflows, including synthesis, documentation, intake triage, stakeholder communications, and scalable process design.
• AI-Driven Process Design & Scale: have the ability to design and scale programs using AI tools to reduce manual work, improve consistency, and increase speed to execution
• Help identify and escalate issues across systems where ownership is distributed
• Drive cross-functional program accountability on behalf of Brand Partnerships and other commercial teams, ensuring critical deliverables are clearly owned, prioritized, and executed against business outcomes
• Support automation development of:
• Knowledge management resources
• Issue tracking and escalation workflows
• Documentation and process standardization
• Track program health, risks, and dependencies
• Ensure stakeholders have clear updates and visibility into progress
• Proactively surface blockers and support resolution
• Own the design, and continuous improvement of process & programs to support commercial goals
• Drive alignment with cross-functional team OKRs, roadmaps and prioritizations
• Assist in planning and executing go-to-market strategies for product launches and partnerships
• Track launch readiness, dependencies, and key milestones
• Partner with Brand Partnerships and Enablement teams to support execution in-market
• Create automation workflows that foster visibility across teams
• Help identify gaps in process, ownership, and alignment
• Contribute to building frameworks, trackers, and operating rhythms
• Support prioritization and coordination across multiple workstreams
• Support development of repeatable processes, templates, and tools
• Help streamline workflows and reduce manual effort
• Contribute to improving how teams collaborate and execute
• Ability to work cross-functionally with many teams and multi-tasks with a sense of urgency
• Identifying and pulling together cross-functional teams necessary to successfully launch projects & programs
• Work with cross-functional stakeholders to understand key pain points and opportunities when brought into a project or program
• Support end-to-end execution of high-impact initiatives across Commercial teams, Eversight and Brand Partnerships
• Translate business goals into clear timelines, deliverables, and execution plans
• Coordinate across cross-functional stakeholders to ensure alignment and progress

Program Manager II

• Lead and oversee the program management team building a best-in-class, modernized functional capability
• Establish and maintain enterprise-level operational reporting, dashboards, and performance metrics to provide senior leadership with clear visibility into work, capacity, and outcomes.
• Own resource management strategy, including capacity planning, allocation, and utilization across internal Heart Haus teams and flex resources
• Oversee development and maintenance of resource dashboards and reporting to support prioritization, decision-making, and forecasting.
• Partner with account management to ensure program management resources flex appropriately to business priorities.
• Partner with technology and marketing operations teams to evolve the Workfront platform by defining business requirements, workflows, and governance.
• Champion operational excellence by continuously improving workflows, intake processes, and ways of working across the enterprise organization.
• Ensure disciplined governance, risk management, and issue escalation across programs and portfolios.
• Provide executive-ready updates and insights on operational health, risks, tradeoffs, and opportunities for improvement.

Lead Director – Program Management, Resources & Marketing Operations

• Accountable for the coordination and successful execution of New Product Introduction (NPI) projects concerning Fire Suppression products.
• Overseeing all facets of projects, establishing deadlines, assigning responsibilities, and monitoring as well as summarizing project progress.
• Preparing comprehensive reports for upper management regarding project statuses.
• Maintaining familiarity with various engineering, project management, and product concepts, practices, and procedures.
• Building and maintaining positive relationships with all stakeholders.

Senior Program Manager

• Analyze complex business components
• Identify operational, financial, technological or improvement opportunities
• Serve as a leader and liaison between cross-functional teams
• Partner with project teams to gather requirements
• Create process flows
• Drive end-user testing
• Collect feedback and incorporate recommendations

• Lead high-priority, cross-functional program development by defining goals, success metrics, scope, and benchmarks for initiatives that support ActBlue's organizational and operational goals; hold accountability for execution quality across multiple workstreams.
• Contribute to the development of ActBlue's operational roadmap, translating organizational strategy into actionable program plans and supporting execution across the organization.
• Drive cross-functional collaboration, enabling clear communication, decision-making, and accountability across departments and with senior members of the organization.
• Incorporate diverse stakeholder perspectives to drive business results, consistently applying ActBlue's practices, historical context, and stakeholder needs in decision-making.
• Develop tools, templates, and planning resources that establish standards and improve program management practices across the organization.
• Build and manage detailed program plans, including timelines, milestones, and resource considerations.
• Identify and mitigate program risks, proactively resolving issues and escalating tradeoff decisions to senior stakeholders as appropriate.
• Serve as a strategic thought partner to leaders across the organization, providing analysis on program performance, organizational trends, and continuous improvement opportunities.
• Foster stakeholder alignment, bringing together diverse perspectives and leading through influence across teams.
• Continuously evaluate programs using data and stakeholder feedback, adapting strategies to improve impact and efficiency.
• Lead end-to-end planning and execution of high-visibility internal events - including all-staff gatherings and organizational offsites - ensuring they are strategically purposeful, operationally seamless, and reflective of ActBlue's culture and values.
• Support external event programming for partner and customer audiences, contributing to experiences that advance ActBlue's relationships, brand, and mission.
• Develop event management standards, playbooks, and vendor relationships that enable consistent, high-quality execution across event types and audiences.
• Define success metrics for events and produce post-event analyses that capture ROI, stakeholder feedback, and lessons learned.
• Partner with Communications, Marketing, People & Culture, and senior leadership to ensure event content, logistics, and attendee experience align with organizational messaging and goals.
• Manage event budgets with rigor, negotiating contracts and vendor relationships to maximize impact within resource constraints.

Partner, Program Manager – Program Management & Events

• Develop understanding of the business environment and use that understanding to make informed decisions and drive results
• Define program goals and objectives for LADOTD modernization
• Develop project plans and schedules, including resource allocation, timelines, and budgets
• Lead cross-functional teams to deliver programs and projects on time and within budget
• Manage risks and communicate project status
• Ensure compliance with LADOTD and State standards
• Provide day-to-day support for ongoing processes
• Conduct ongoing evaluation and improvements for processes, providing data analysis support for the agency’s workload demands
• Manage risks and issues, and implement mitigation strategies as needed
• Communicate project status and progress to stakeholders, including senior management
• Collaborate with stakeholders and teams to ensure program and project goals are met
• Ensure compliance with program management processes and standards
• Provide ongoing evaluation and improvements for program management processes and practices

Application Program Manager

• Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
• Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
• Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders
• Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations
• Develops communications, drives coordination and connectivity across the Client Protection team and key stakeholders
• Owns key Business Management functions including routines, stakeholder coordination, and operational readiness, with oversight from leadership
• Manages program coordination, logistics, communications, calendar planning, etc. with a sense of urgency
• Develops program updates for Line of Business (LOB) leadership routines and initiatives
• Oversees lifecycle of internal line of business communications, from strategic content development through delivery, measurement, and optimization to support enterprise priorities and transformation while adhering to enterprise standards.
• Owns and executes Client Protection Internal Selection process, ensuring employees are treated fairly, consistently and adheres to the framework for how Retail Banking selects candidates for positions or opportunities outside of the TA posting process.
• Lead the strategy, engagement, and adoption of digital communication channels for teammates, including digital boards, newsletters, Teams/OneDrive, Flagscape, and other enterprise platforms.
• Oversee the creation and delivery of digital board content across multiple core-site locations, ensuring consistency, relevance, and impact.
• Partner strategically with enterprise teams, Corporate Communications, HR, Academy, Operations, and site leadership to deliver integrated, enterprise-aligned messaging.

Program Manager – Engagement and Internal Communications

• Support the management of Fidelity’s High Risk Roles Program, including the annual identification of associates subject to the program requirements
• Oversee the facilitation of enhanced in-service background reviews of these associates
• Evaluate new and existing application access for program applicability
• Collaborate with colleagues from Risk, Background Investigations, Human Resources, Legal, and the Business on program-related matters
• Produce executive level reporting and presentations, including committee meeting materials
• Continuously enhance procedures to ensure effective and efficient implementation of the High Risk Roles Program
• Maintain and update the program dashboards using Tableau, Alteryx, SQL and identify ways to drive efficiency and automation

Senior Manager, Risk Program Management

• Own the end‑to‑end Concur expense process, including submission, audit, approval, and reimbursement workflows
• Maintain and enhance audit rules, configurations, and system controls to ensure policy compliance
• Identify and address process bottlenecks, system issues, and recurring user challenges
• Ensure timely processing and prevent stalled or delayed expense reports
• Serve as the primary point of contact for external supporting partner
• Oversee daily operations, including: Ticket management and resolution, Escalations and issue prioritization, Service‑level agreement (SLA) performance
• Enforce company Travel Expense policy through consistent, structured processes
• Review and resolve policy exceptions, non‑compliant spend, and escalation cases
• Partner with leadership to address repeat exceptions or higher‑risk behaviors
• Support the implementation of controls to reduce misuse and improve policy adherence
• Improve the overall user experience by reducing friction in submission and resolution processes
• Explore and implement automation opportunities, including AI-driven solutions, to enhance expense validation, anomaly detection, and overall process efficiency
• Identify opportunities to improve efficiency, strengthen controls, and enhance system utilization
• Support initiatives to modernize the T&E program, including enhanced reporting, monitoring, and potential new tools or

Travel Expense Program Manager

• Create and manage the master class schedule across all client locations
• Assign trainers to classes and arrange for qualified substitutes as needed to prevent disruptions
• Ensure all trainers are properly certified and compliant with Live 2 B Healthy standards
• Conduct regular site visits, class observations, and provide ongoing feedback and support
• Help recruit, interview, and onboard new trainers
• Coordinate initial training and ensure all new hires are fully prepared to lead classes independently
• Serve as the primary point of contact for communities regarding class times, schedule changes, and trainer assignments
• Monitor and support trainer performance, identify areas for improvement, and facilitate continuing education opportunities
• Serve as a backup instructor and fill in for classes when needed to maintain continuity of service

Fitness Program Manager

• Serve as a trusted advisor to Sales, Customer Success, Partner, and Product leadership, aligning enablement strategy with business priorities and revenue objectives.
• Build and execute partner enablement frameworks that accelerate partner onboarding, competency development, and co-selling effectiveness at scale.
• Design, build, and scale enablement programs across sales, customer, partner, and technical audiences using diverse delivery methods (live virtual, self-paced digital, in-person workshops, certifications, etc.) that drive product adoption, reduce time-to-value, and support expansion opportunities.
• Own end-to-end program roadmaps, project plans, stakeholder management, and cross-functional coordination.
• Maintain clear documentation, intake processes, and governance frameworks.
• Develop and manage comprehensive technical certification programs that validate competency, drive adoption, and differentiate our go-to-market motion.
• Leverage AI tools and technologies to enhance instructional design, personalize learning experiences, automate content creation, and improve program management efficiency.
• Define success metrics, build reporting frameworks, and continuously measure program effectiveness.
• Use analytics to optimize content, identify gaps, and demonstrate ROI.
• Stay current on enablement best practices, emerging technologies (especially AI in learning), and industry trends. Bring innovative approaches to our enablement practice.

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