Production Engineer

• responsible for the overall production support of clinical applications
• drive exceptional services to CVS Health Clients through a dedicated team of advisers
• identify ways to continuously improve on the services provided to clients
• provide communication and updates to senior leaders
• partner with Business and Account Management team and internal IT teams
• lead and support the services delivered to external clients
• monitor and provide status of production issues

Lead Engineer – Production Support

• Solve complex distributed systems problems at the largest scales in the world.
• Scale our production infrastructure and architecture globally using Kubernetes, GCP, and AWS.
• Use Go to build and operate highly scalable, resilient backend services.
• Develop the internal tools necessary to monitor, alert, and optimize our live production footprint.
• Architect & Build: Design high-scale developer tooling, dynamic testing environments, and CI/CD pipelines in a 100% modern, containerized microservices ecosystem.
• Infrastructure as Code (IaC): Treat infrastructure as a first-class citizen by defining and managing entire ephemeral environments using declarative IaC (Terraform).
• Identify and eliminate systemic bottlenecks across the development lifecycle through architectural changes, advanced tooling, and near-real-time telemetry processing.

Principal Engineer, Software Development & Production Infrastructure

• Own and evolve production operations strategy for AI/ML platforms and services
• Define SLOs, SLIs, and error budgets for AI systems
• Lead root cause analysis (RCA) and drive systemic improvements post-incident
• Establish operational readiness standards for launching new AI capabilities
• Build frameworks for on-call excellence , incident response, and escalation
• Design and implement end-to-end observability systems across AI workloads
• Implement model observability (drift detection, data skew, performance degradation)
• Build internal platforms and tooling for automated incident detection and response
• Mentor senior engineers and influence cross-team architectural decisions

Production Engineer jobs in Texas

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Lead Engineer – Production Support

Principal Engineer, Software Development & Production Infrastructure

Principal Software Engineer – AI Platform, Production Engineering, Reliability