Product Operations

• Own the end‑to‑end demand intake and product operations approach across Product Ownership.
• Bring structure, visibility and control to a complex backlog aligned to approved business cases.
• Organise existing demand, define clear standards for intake, documentation and prioritisation.
• Ensure all work is complete, governed and ready before entering the backlog.
• Act as the single control point, rationalise inputs from multiple sources and maintain one trusted view of all demand and in‑flight work, with clear traceability, status and progress.
• Drive accountability across Product Owners and stakeholders to keep data accurate and work moving.
• Design and embed interim processes for intake, tracking and reporting where tooling is still evolving.
• Partner with IT and the Product Model Centre of Excellence to translate operational needs into system requirements and lead the transition to a fully system‑enabled operating model.
• Highlight demand levels, backlog health and delivery performance, enabling early identification of risks, bottlenecks and gaps.

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Senior Product Operations Analyst