Product Manager

• Lead discovery independently - running client interviews, synthesising research, and forming a clear point of view on what problem is worth solving and why
• Work with internal stakeholders (commercial, professional services, support) and external clients to surface and validate problems before committing to solutions
• Maintain a foundation document for each initiative - a living record of the problem, what you've learned, your approach, and your confidence level
• Know when you have enough to proceed and when you need to go back to the evidence
• Define scope clearly - what you're building, what you're not, and why
• Work closely with UX design and UX research to shape experiences that are usable and purposeful
• Partner with engineering to turn intent into well-understood, deliverable work
• Make trade-off decisions with confidence, communicate them clearly, and stand behind them
• Track outcomes - not just whether something shipped, but whether it worked
• Collaborate with product marketing to prepare launch materials, positioning, and messaging
• Contribute to sales enablement - creating materials, briefing commercial teams, and helping them understand what's been built and why it matters
• Think about release sequencing, client readiness, and adoption - not just feature completeness
• Understand the commercial context of what you're building: who pays for it, why, and what success looks like from a business perspective

• Primary communicator of product vision and the link between stakeholders and the agile cross-functional team
• Lead and be accountable for achieving team goals and deadlines
• Proactively support the definition and execution of short- and long-term strategy
• Manage and prioritize the product backlog, plan and iterate when needed, own user stories, and oversee the development
• Research and analyze competitors, industry, trends, users, and strategy for the product
• Collaborate with stakeholders like Business Development, Customer Support and the Marketing Team
• Foster strong interpersonal connections, mutual respect, and a positive competitive spirit

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Product Manager

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