Product Designer

• Lead the evolution of DonorPerfect's design system to ensure product experiences remain consistent, scalable, accessible, and aligned with user needs.
• Define reusable UI components, interaction patterns, design tokens, documentation, and governance processes that enable efficient product development.
• Identify opportunities to reduce UX inconsistency, visual design debt, and outdated interface patterns across the platform.
• Establish contribution standards that enable designers and engineers to propose, review, and adopt new design system components.
• Maintain documentation and implementation guidance to support long-term adoption and scalability.
• Design intuitive user experiences for complex fundraising, CRM, reporting, workflow automation, and payment solutions.
• Translate complex business requirements into user flows, wireframes, prototypes, and high-fidelity designs.
• Modernize legacy product experiences while maintaining consistency across the platform.
• Create reusable interaction patterns that improve usability and accelerate product delivery.
• Use AI-assisted design and prototyping tools to rapidly explore concepts and validate design solutions.
• Define and maintain visual design standards across typography, color, spacing, layout, iconography, motion, and responsive behaviors.
• Ensure products meet accessibility standards (WCAG) and support inclusive experiences for diverse nonprofit users.
• Review product designs to ensure consistency with design system standards and accessibility guidelines.
• Promote best practices for visual design, usability, and interaction design across product teams.
• Partner closely with Product Managers, Engineers, QA, and other stakeholders throughout discovery, design, and implementation.
• Collaborate with frontend engineers to ensure design components are accurately translated into production.
• Present design rationale, research findings, and design system recommendations to stakeholders.
• Mentor designers and promote best practices in design systems, accessibility, and AI-assisted workflows.

Senior UX Designer – Design System

• The Senior UX Designer is responsible for designing intuitive, high-impact user experiences across DonorPerfect’s fundraising and nonprofit CRM platform.
• This role partners closely with Product Management and Engineering to translate complex workflows into simple, effective interfaces, enabling nonprofit professionals to manage donors, campaigns, and reporting with greater speed, clarity, and confidence.
• The Senior UX Designer combines research, interaction design, and visual design to shape product strategy, influence roadmap decisions, and deliver measurable improvements in usability and customer satisfaction.
• Design end-to-end user experiences across core product workflows so that nonprofit staff can efficiently manage fundraising, donor relationships, reporting, and campaigns.
• Translate complex product requirements into intuitive user flows, wireframes, prototypes, and high-fidelity designs so that engineering teams can build consistent, high-quality experiences.
• Simplify complex data-heavy interfaces so that users can quickly interpret insights and make informed fundraising decisions.
• Plan and conduct user research (interviews, usability testing, surveys, analytics review) so that product decisions are grounded in validated user needs.

Senior UX Designer

• Leads important projects in design, development, documentation, debugging and support of the user interface to have best possible user experience.
• Articulates, develops and models the end user experience of the visual design of the application, to make user interaction simple, efficient and consistent.
• Prioritizes and manages work to adhere to critical project timelines in a fast-paced environment.
• Maintains awareness of ongoing departmental policy and management initiatives.
• Works whiteboard sketches to full high fidelity digital experiences including responsive web, native mobile, voice, and emerging digital solutions.
• Collaborates with cross-functional teams to prioritize deliverables, manage and deliver design assets on time, as well as champion the best possible user experience for the brand.
• Creates user studies, user flows, wireframes, UI designs, prototypes, annotations and other deliverables.
• Assesses and optimizes the performance of new and existing features by actively participating in usability testing & user research, and interpreting analytics data.
• Collaborates with managers, front end developers, software engineers, and fellow designers to craft the best translation of the brand and Banner services into compelling interactive experiences.
• Develops, maintains, and upholds interactive style guides, design systems, and enterprise standards to assure continuity of experience across digital products.

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