Product Designer

• Create seamless, intuitive experiences across the patient journey: onboarding, provider matching, appointment booking, billing, and telehealth sessions.
• Design solutions that remove friction and increase patient engagement with mental health services.
• Accommodate multiple payment and coverage scenarios in a unified, elegant experience.
• Ability to craft multiple problem-led solutions for any request.
• Build and maintain scalable design systems that ensure consistency and quality.
• Balance speed with craft. Ship polished work quickly without sacrificing user experience.
• Conduct user research and usability testing to validate design decisions.
• Partner closely with engineering to ensure high-fidelity implementation.
• Incorporate AI tools into your design process for faster iteration and exploration.
• Identify opportunities where AI can enhance patient matching, personalization, and overall experience.
• Take full ownership of design outcomes and balance user needs with business goals.
• Navigate ambiguity and competing priorities with confidence and clear communication.
• Present design work to leadership with strong rationale and strategic alignment.
• Foster collaborative relationships across disciplines while articulating solutions for the ideal design direction.

Senior Product Designer

• Own the experience definition for your product team
• Define how the AI assistant participates as a UX actor
• Design for three participants: advisor, client, and AI
• Build and maintain a design system built for agent consumption
• Create predictability within uncertainty
• Prototype fast and evaluate running builds
• Champion accessibility from the ground up
• Stay one sprint upstream

Senior Product Designer, Agentic UX

• Embed within Core Shopping workstreams including browse, search, item detail, cart, and checkout to elevate visual and interaction quality, stewarding patterns that improve clarity, trust, and speed for customers at every step of their journey.
• Act as a bridge between product teams and the design language system, ensuring new components and patterns are thoughtfully explored, validated, and integrated back into the system without fragmentation.
• Partner with product designers to explore and develop new interaction patterns, modules, and components before scaling them across the system, from real-time availability states to substitution logic to transactional confidence signals.
• Evolve the design language through product work, shaping components, patterns, and interaction models that scale across surfaces and teams.
• Define and refine UI components, layouts, and patterns with a high level of craft, ensuring clarity, hierarchy, and consistency across complex, high-density catalog environments.
• Set a high bar for visual quality and interaction design, influencing how interfaces look, feel, and behave across the product, with special attention to how customers perceive trust and ease in transactional moments.
• Drive cohesion, continuity, and consistency across end-to-end journeys, ensuring experiences feel connected and intuitive from first browse to final checkout.
• Accelerate the team with reusable flows, templates, and code-adjacent prototypes; partner with engineers to ensure feasible, accessible, and performant implementations.
• Lead high-impact initiatives end to end when needed, from problem framing and exploration through interactive prototyping, delivery, and launch, driving alignment with PM, engineering, data science, and brand partners.
• Introduce and evolve new ways of working across design, product, and engineering, using shared artifacts to improve clarity, speed, and alignment.
• Apply modern AI tools in daily workflows and within our internal Design Lab to explore motion, image generation, and code-driven prototypes that unlock new, scalable patterns.

Product Designer jobs in Maine

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Senior Product Designer

Senior Product Designer, Agentic UX

Staff Product Designer – Shopping Experiences