Product Designer

• Own end-to-end design for key product areas, from discovery to release; partner with Product and Engineering to ship outcomes.
• Lead problem framing and solution exploration (user journeys, flows, prototypes); align stakeholders on the “why” and the trade-offs.
• Revitalise and improve the UI/UX of core client-facing surfaces (portals, forms, and workflow-heavy experiences).
• Improve and extend our design system; ensure patterns are consistent, accessible, and scalable across the product.
• Use customer insight and product data to validate assumptions, evaluate impact, and iterate quickly.
• Raise the bar through constructive critique, clear documentation, and high standards in craft and UX thinking.
• Challenge poor decisions and propose better ways of working. Constructive challenge is a responsibility - prioritising harmony over truth or progress is a failure of responsibility.

Senior Product Designer

• Lead discovery and requirements-gathering workshops to understand user needs, business goals, and technical constraints
• Translate complex concepts into clear user flows, journey maps, wireframes, prototypes, and high-fidelity designs
• Partner with Product and Engineering to define and deliver solutions across the full product lifecycle
• Facilitate and evolve the product vision through user research, ideation, prototyping, and usability testing
• Design and deliver experiences optimised for mobile, tablet, and desktop (responsive & mobile-first)
• Identify UX problems in new and existing products and propose thoughtful, evidence-based solutions
• Evaluate existing applications and continuously improve usability, accessibility, and overall experience
• Use analytics, insights, and testing results to inform design decisions and measure impact
• Ensure designs meet usability, accessibility (WCAG), and brand standards
• Collaborate closely with front-end developers to ensure high-quality implementation and design integrity
• Contribute to and help evolve design systems, patterns, and best practices
• Communicate design rationale clearly to stakeholders at all levels, from C-suite to delivery teams
• Comply with Risk and Compliance frameworks, policies, and procedures relevant to the role

Senior UI/UX Designer

• Own design direction across core product experiences, setting a cohesive vision for end-to-end journeys across channels and partner contexts
• Lead design on complex, ambiguous problem spaces—defining new product capabilities and unlocking high-impact opportunities
• Drive strategic initiatives from early concept through to validation, operating ahead of delivery squads and setting direction for execution
• Translate opportunities into clear concepts, prototypes, and design artefacts that guide downstream teams
• Define scalable, configurable experience patterns that can be applied consistently across products, channels, and partners
• Partner with senior Product and Engineering counterparts to shape roadmap direction, ensuring solutions are viable, scalable, and commercially impactful
• Balance innovation with feasibility, viability, and user value—making clear trade-offs across complex problem spaces
• Use qualitative and quantitative insights to inform direction, validate concepts, and refine solutions
• Communicate and present design work at all levels, using storytelling to drive alignment and informed decision-making
• Set the standard for design craft across complex work, contributing high-quality interaction and visual design where it adds the most value
• Guide and influence design work across squads, ensuring alignment to overarching experience principles and strategic direction
• Mentor and support designers, raising the bar for quality, thinking, and impact across the team
• Define and evolve the experience vision across core products, ensuring consistency and coherence across end-to-end journeys
• Shape product strategy in partnership with senior Product and Technology leaders, influencing roadmap priorities and long-term direction
• Establish principles and frameworks for scalable, configurable experiences across channels and partner contexts
• Lead in high-ambiguity problem spaces, identifying opportunities for innovation, differentiation, and commercial impact
• Align and influence senior stakeholders across Product, Engineering, and Commercial teams to drive strategic outcomes
• Communicate and present strategic direction and initiatives clearly to leadership, securing buy-in and momentum
• Act as a key member of the Design Leadership Team, contributing to standards, practices, and overall design direction
• Contribute to the growth of the design function through mentoring, hiring, and evolving ways of working

Principal Product Designer

• Own design within a cross-functional squad, accountable for the experience and performance of a defined channel
• Identify and prioritise opportunities to improve user journeys, reduce friction, and increase conversion
• Drive continuous optimisation through experimentation—defining hypotheses, designing solutions, and iterating based on results
• Balance short-term optimisation with longer-term, hypothesis-driven discovery—ensuring a continuous pipeline of high-impact opportunities
• Collaborate closely with Product Managers, Engineers, and Product Insights to translate data and user needs into effective solutions
• Design high-quality interaction and visual experiences, with strong attention to detail, edge cases, and real-world use
• Use data, analytics, and user research to inform decisions and measure impact
• Present work to internal stakeholders and external partners, using feedback to refine and improve outcomes
• Ensure consistency and scalability through effective use of the design system
• Stay closely involved through delivery, partnering with engineering to ensure a high standard of quality in what ships
• Build strong relationships with internal stakeholders and external partners, using collaboration and feedback to drive better outcomes
• Facilitate and participate in critiques and design reviews, helping to raise the quality bar across the team
• Share learnings, experiment results, and best practices with the wider design and product teams

See all jobs on JobTailor

Senior Product Designer

Senior UI/UX Designer

Principal Product Designer

Product Designer