Product Designer

• Design high-impact, consistent, and intuitive user experiences across platforms, considering market trends, customer feedback, and quantitative data.
• Conduct user research and leverage insights to define product requirements, using sketches, wireframes, and prototypes to guide the ideation process.
• Use a data-driven approach to tie design decisions to user research while balancing business goals and technical constraints.
• Partner closely with product managers and engineers to refine requirements, validate designs, and iterate based on feedback.
• Manage multiple priorities in a fast-paced environment, maintaining a sense of urgency while delivering high-quality designs.
• Shape, improve, and maintain the TeamSnap design system.
• Partner with marketing designers to ensure brand consistency across all digital products.

Senior Product Designer – Copy

• Own design strategy and prioritization for an assigned product domain
• Connect design work to measurable business and user outcomes (e.g., efficiency, adoption, quality)
• Generate and communicate trade-offs that inform domain-level decisions
• Lead ongoing discovery to identify high-value problems before solutions are defined
• Translate insights into clear, actionable product direction
• Validate concepts through rapid testing, feedback, and available data
• Own end-to-end design of complex workflows across roles, systems, and dependencies
• Partner with Product, Engineering, Research, and business stakeholders to shape direction
• Contribute improvements to shared patterns and components with clear rationale
• Mentor designers on craft, product thinking, and stakeholder engagement

User Interface/User Experience Lead Designer

• Own design strategy and delivery for an assigned product surface, partnering with PMs and engineering to set direction and define success
• Connect design work to measurable business and user outcomes (e.g., efficiency, adoption, quality)
• Lead discovery to identify high-value problems and translate insights into actionable direction
• Use AI-enabled prototyping tools (Lovable, Figma Make, v0, Cursor, or equivalent) as a primary method to validate direction before engineering invests, surface trade-offs early, and align stakeholders around evidence
• Move work from problem framing through validation, high-fidelity design, and engineering handoff
• Generate and communicate trade-offs that inform product-level decisions
• Design end-to-end workflows across roles, systems, and dependencies
• Build and refine components, tokens, and patterns in the Seamless Design System so they scale across products
• Identify reusable patterns from product work and contribute them back to the design system with clear rationale
• Promote disciplined reuse and prevent unnecessary divergence from established patterns
• Partner with the team to drive common componentry to ensure decisions hold up across the portfolio
• Document and govern contributions so other designers can reuse them confidently
• Partner with Product, Engineering, Research, and business stakeholders to shape direction
• Communicate design rationale in business terms (outcomes, value, risk, trade-offs)
• Influence and align stakeholders without formal authority, including non-designers who push back on design decisions
• Navigate ambiguity and organizational complexity to drive progress
• Deliver high-quality interaction and visual design across workflows and states
• Apply accessibility standards (WCAG 2.1 AA) and behavioral design principles
• Raise the bar on AI-enabled prototyping across the team, sharing patterns and methods other designers can adopt
• Stay current on emerging AI-enabled design and prototyping tools, evaluating fit for CLA’s workflow
• Mentor designers on product thinking, craft, and stakeholder engagement
• Contribute to team practices, standards, and knowledge sharing across the UX organization

User Interface/User Experience Designer – Design System

• Conceptualize and create design solutions that bring clarity, cohesion, and visual impact across product experiences — from early exploration through detailed execution.
• Partner with UX research and data teams to ground design decisions in user behaviors, needs, and motivations.
• Translate concepts into cohesive, user-centered designs, balancing speed with craft and structure with storytelling.
• Contribute to information architecture and influence best practices that raise the standard of design across the team.
• Participate actively in team crits, providing constructive feedback and fostering a strong design culture.
• May support supplementary projects as assigned, ensuring timely and efficient completion in line with organizational objectives and standards.
• Actively build and apply AI fluency in your design practice, contributing to shared workflows and helping teammates explore how AI can support faster, more consistent design outcomes.
• Collaborate closely with product, engineering, and internal teams to translate creative direction into practical, user-centered solutions.
• Communicate design intent effectively through visuals, prototypes, and storytelling that align teams and stakeholders.
• Lead through influence — fostering alignment, elevating work quality, and helping peers think through design challenges with clarity.
• Work with cross-functional partners to define timelines, trade-offs, and constraints throughout the design process.
• Contribute to component specs, token definitions, and library maintenance in collaboration with the UX team, ensuring accuracy and consistency across the system.
• Identify gaps and opportunities within the system, helping define patterns that support product growth and scalability.
• Partner with front-end engineers to ensure specs translate cleanly into production and the token pipeline stays reliable.
• Support documentation and guidelines that enable adoption across design and development, including versioning and deprecation as the system evolves.
• Develop fluency with AI-powered design tools, applying them to generate and validate on-system designs using the design system as a reliable foundation.

Senior UX Designer, Design Systems

Senior UX Designer

• Manage and mentor a team of product designers, providing regular feedback, career coaching, and support for their professional growth
• Provide hands-on strategic support to designers on your team — stepping in to help them navigate complexity, communicate with stakeholders, and develop their design thinking
• Foster a team culture of craft, curiosity, and psychological safety — where designers feel empowered to take creative risks and learn from outcomes
• Oversee workload distribution and resourcing across your team, ensuring designers have clear priorities and appropriate scope
• Partner with the Senior UX Manager to co-lead the broader UX team, contributing to shared direction, team health, and org-level UX initiatives
• Establish and communicate design direction for your team's product areas, ensuring consistency and quality across interconnected user journeys
• Lead regular design reviews and critiques that elevate the work and build shared standards across the team
• Contribute to the development of shared design principles and quality criteria that can scale across a growing product portfolio
• Partner closely with Engineering and Product leaders to develop a shared understanding of your vertical's goals and ensure your team's work connects to the broader product strategy
• Build and maintain strong working relationships with Product, Engineering, Customer Experience, and Marketing leadership to align design work with organizational goals
• Advocate for user-centered thinking at the leadership level, communicating the strategic value and business impact of UX investment
• Partner with UX Research and Data teams to ensure design decisions across your team are grounded in evidence and validated through appropriate methods
• Contribute to the evolution of the ActBlue Design System to meet the needs of a growing product portfolio and ensure consistent implementation across teams
• Contribute to the development of shared UX processes, tooling, and ways of working that benefit the broader design organization

Manager, UX

• Create basic design artifacts (mockups, flows, concepts)
• Present and explain design decisions in team meetings
• Collaborate with product and engineering on feasibility and UX tradeoffs
• Iterate on designs based on feedback
• Contribute to documentation and discussions

User Interface Designer – Experience Designer

• Shape the Future of Experience: partner with the VP of Product, Commerce to define the strategic vision of all commerce-related products (DTC, B2B, and Membership). Provide ‘blue sky’ visioning and innovative new ideas to continually advance the user experience, while also delivering on business objectives.
• Set Vision and Policy: develop and implement organizational policies and processes focused on driving efficiency, clarity, and ongoing optimizations across several cross-functional teams.
• Nurture a high-performing, high output team: coach and mentor the product design team to cultivate a center of excellence, including leveraging data (quant and qual) to inform design, establish principles focused on massive scale and international reach, continually optimize and launch new A/B experiments, etc. Hire exceptional talent for new roles.
• Cross-Functional Leadership: partner with Product, Engineering, Marketing, Partnerships and other executive stakeholders to craft integrated, end-to-end experiences.
• Drive Innovation: lead the exploration of emerging technologies—especially AI-powered, contextual, and agentic interaction models—setting the direction for how these technologies shape the future of digital health.

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