Product Analyst

• Conduct deep-dive exploratory analyses to understand user pain points, “ah-ah” moments, and product usage insights
• Collaborate with product teams to build reusable or ad hoc data views, influencing strategy, design, and development
• Design, develop, and maintain dashboards and reports using SQL (CTEs, window functions, etc.) or scripting languages, offering real-time visibility into product performance
• Track and evaluate the success of product launches and A/B experiments; monitor system and product performance post-launch
• Conduct quality checks on analytics events and recommend enhancements to amplify product performance
• Participate actively in agile processes, from design through implementation and deployment
• Ability to identify trends and conversion opportunities within the loan origination process
• Partner with product managers and engineers to design data requirements to ensure proper success measurement of new features
• Create anomaly detection that identifies shifts in behavior that could indicate a production issue
• Dive deep into user behavior and find insights that informs product teams on how to influence different personas
• Analyze verification flows and illuminate opportunities for automation working with product and ML/AI teams
• Find ways to measure internal team performance within the underwriting, sales, and funding departments

Senior Product Analyst – Application Lifecycle

• Analyze large sets of raw data (living in Salesforce, Snowflake, and several third-party online tools) to help us understand trends and gaps in our business processes
• Drive data cleanliness by understanding the sources of inputs and working with stakeholders to eliminate noise
• Enable consolidated data reporting in BI tools
• Work with operational stakeholders to deeply understand and then build desired reports and dashboards
• Develop reporting and analytics resources that drive increased visibility into the drivers of operational inefficiencies and tell data driven stories about the health of our ability to serve customers with existing processes and tools
• Dissect trends, quantify opportunities, and undertake journey mapping and roadmap creating to support business planning and strategic decision making
• Help scope end-to-end initiatives by identifying business problems and determining appropriate quantifiable metrics to measure impact using data
• Collaborate with cross-functional teams across disciplines such as operations, product, and engineering

Product Analyst – Operations

• Brindar un entendimiento integral del proceso productivo de la Refinería Buenos Aires, asegurando el análisis y seguimiento del control de stocks, los movimientos de producto y su impacto directo en el margen del negocio de Raízen Argentina.
• Incorporar a un/a profesional con marcado interés en investigar, comprender y analizar los flujos de movimiento de productos desde y hacia la planta, y en interpretar los grandes impactos del proceso productivo en los resultados del negocio.
• La posición requiere una interacción fluida y permanente con los equipos operativos de la refinería y con las áreas clave de soporte, dado que se trabaja en contacto directo con quienes participan del proceso y su gestión diaria.

Analista de Producto – Refinería

• Supporting role for the Product Owner of the Patient Case Squad to translate business needs and requirements into stories for the product backlog for the Salesforce CRM system used by the Commercial organization.
• Understand user needs and translate them into detailed requirements for the build team
• Build use cases, writes, manages and clarifies user stories, visualization, and process flows.
• Explain how requirements may be implemented from a functional standpoint and drive/improve user experience.
• Stay 2-3 sprints ahead of squad and ensure each feature has a clear definition of done; ensures each feature level deliverable is aligned to a definition of readiness to enter sprint.
• Communicate vision to developers and testers. May help write UAT scripts and participate in User Acceptance Testing as needed.
• Document confirmed business processes to serve as reference for development and IT support.
• Apply business process improvement methods for optimization.
• In partnership with the PO, maintain deep understanding of the business processes and requirements to ensure that the squad’s backlog priorities are aligned with business / Group needs.
• Track metrics and build reports to measure progress.
• Help manage dependencies with other squads, working closely with squad PO, peer PAs and the Product Manager
• Understands portfolio of IT systems that the business uses; may specialize in specific applications.
• Support and/or facilitate system demos via inspect and adapt workshops as needed.

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Senior Product Analyst – Application Lifecycle

Product Analyst – Operations

Analista de Producto – Refinería

Salesforce Product Analyst, BA