Procurement

• Build and implement a strategic sourcing framework that drives efficiency, compliance, and agility in purchasing software, cloud services, and business partnerships.
• Oversee procurement operations to ensure all requests flow smoothly through the right reviews and approval paths while meeting SLAs for speed and compliance.
• Partner with CISO and IT teams to ensure software purchases are secure, complementary to our existing stack, and optimized for cost.
• Serve as system admin for Zip, maintaining and improving workflows that guide stakeholders through each stage of the SaaS and services procurement lifecycle.
• Advise business partners on procurement policy and best practices, ensuring expectations are managed and decisions align with company standards.
• Collaborate with Engineering and Finance to monitor and optimize cloud spend, surfacing insights that drive budget efficiency.

Manager, Strategic Sourcing – Vendor Management

• Serve as the enterprise lead for strategic procurement, defining sourcing strategies, standards, and operating models inclusive of project roadmaps and initiatives.
• Own and govern the end-to-end strategic procurement for all vendors except facilities, including intake, prioritization, capacity alignment, budget stewardship, and performance reporting.
• Translate enterprise and executive strategies into actionable procurement plans that accelerate modernization, improve margins, and enable scalable growth.
• Act as a trusted advisor to executive leadership on vendor market dynamics, sourcing risks, and long-term investment implications.
• Ensure disciplined decision-making, investment accountability, and cross-functional alignment in procurement decision-making.
• Ensure procurement activities are integrated with enterprise portfolio management, planning, and financial controls.
• Lead the development of enterprise-grade RFPs, including requirements definition, evaluation criteria, and cross-functional stakeholder alignment, to ensure disciplined, competitive, and value-driven vendor selection including coordination of applicable demos and proofs of concept.
• Lead complex, high-impact vendor acquisitions and negotiations on behalf of the enterprise, including RFP/RFI strategy, ROI analysis, and vendor selection.
• Represent the organization in senior-level vendor discussions and negotiations, ensuring outcomes protect enterprise interests and deliver measurable value.
• In partnership with business owners, establish and enforce SLAs and performance guarantees within vendor contracts to ensure measurable service delivery standards, including defining KPIs, reporting non-compliance, and driving corrective actions when commitments are not met.
• Ensure procurement decisions balance short-term needs with long-term enterprise value and risk considerations.
• Other duties as assigned.

Director, Enterprise Strategic Procurement

• Effectively manage supplier/client interactions to ensure that profit and margin goals for this solution are met
• Manage relationships with military installations and execute and monitor purchase order requests
• Support the invoicing, payment, and order documentation processes
• Participate in continuous improvement efforts for this solution
• Represents the Military Installation Support team at assigned internal meetings
• Other duties as assigned

Senior Purchasing Agent

• Manage all aspects of an assigned line of products including sales, purchasing, pricing and merchandising
• Develop strategic business plans for the assorted categories as assigned
• Develop sales, buying and profit plans to meet target sales and margin budgets
• Manage product mix: variety, selection and quality
• Develop and maintain retail and wholesale pricing programs which achieve specific gross profit and revenue goals
• Plan product promotions to achieve department objectives
• Develop and maintain category plan-o-grams and direct retail merchandising
• Manage inventory replenishment and investment buying
• Manage company and customer assets, store space, inventory, customer profit, and company profit
• Responsible for inventory management, ad coordination, price/data integrity, retail pricing and merchandising, vendor partnerships, market analyses, and gross margin control

National Category Manager

• Manage the production of customer bills and related correspondence (shut off notices, final bills, etc.) for all Eversource operating companies.
• Responsible for customer payments from various sources including electronic payment channels and pay agent transactions for all ES operating companies.
• Develop and manage the associated postage strategy to minimize the multi-million-dollar postage budget.
• Develop and manage the O&M/Capital budget for Payments and Bill Print and is responsible for variance reporting and projected year end expenditures.
• Manage the remittance deposit and customer payment reconciliation process in partnership with Treasury.
• Direct the development and implementation of work method standards and operating procedures to ensure achievement of the Payment & Bill Print Department’s goals and objectives.
• Build and maintain positive relationships with vendors including clear communication and feedback, regular meetings, and addressing any issues or concerns that arise.
• Monitor performance standards for customer operations and digital strategy vendors, including SLA reviews and vendor site visits.
• Manage vendor issues that negatively impact customer experience or Company operations including vendor and IT meetings, appropriate and timely communications to leadership and impacted areas, root cause analysis, and development of improved controls.
• Lead annual or bi-annual executive touchpoints between the Company’s senior leadership and vendor partner senior leadership teams.
• Present monthly to senior leadership on the status of vendor management related activities, including RFP status and vendor service strategy.
• Research and understand vendor capabilities within the digital and customer operations space of the utility industry; serves as a liaison between internal business partners and outside vendors to meet and discuss capabilities.
• Lead communication efforts in the event a vendor performance issue impacts customers or other areas within the Company.
• Propose process redesign and technology advancement, based on “best practice”, to improve business operations.
• Collaborate with Legal and Procurement to monitor internal practices and vendor compliance with various policies and regulations related to payment processing and non-public customer information.
• Prepare and propose financial requirements for budgeting process; support all aspects of project work for payments and print, monitor project milestones, project expenses, and analyze costs variances from budget.
• Participate in regular Request for Proposal (RFP) or sole sourcing activities, including developing requirements, statements of work, pricing models, performance metrics, bidder question responses, selection of candidates, evaluation of bids, contract award, contract execution, vendor build and onboarding, etc.
• Participate in contract negotiations ensuring the contract outlines the terms of the relationship and the obligations of both parties including: compliance with regulatory requirements, developing and implementing vendor performance metrics, vendor security and data privacy compliance.
• Develop and monitor key performance indicators to ensure operational effectiveness.
• Monitor and track operational productivity and benchmarks against best practice performance standards.
• Perform storm restoration and emergency assignment as necessary.
• Provide expert testimony for payment, print and vendor management related operations, including in-person and/or virtual hearings with state regulators.
• Respond to regulatory inquiries and provide data for rate case requests.

Procurement jobs in New Hampshire

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Manager, Strategic Sourcing – Vendor Management

Director, Enterprise Strategic Procurement

Senior Purchasing Agent

National Category Manager

Manager, Payments, Print, Vendor Management