Principal

• Lead and support sales for procurements on strategic opportunities, including client identification, client relationship development, opportunities identification and advancement, and proposals development
• Lead geographic and service expansion growth for Natural Resources Assessment and Permitting, including but not limited to Louisiana, Mississippi, Arkansas, Texas, and Alabama
• Support and lead growth for Federal projects, coastal resilience, and Nature-Based Solutions
• Liaise and collaborate with regional and North America counterparts on key accounts that have broad footprint
• Collaborate with regional and North America leaders to prioritize and plan areas of focus
• Identify, recruit, hire, and mentor staff as part of growing the team
• Provide leadership support across the Business Center and region, in particular but not limited to local staff in Stantec’s New Orleans and Baton Rouge, Louisiana offices, and support resource technical leads in the region
• Work collaboratively with the North America oil and gas, energy, transportation, Federal, community development, water and others business sectors to grow and strengthen client relationships and develop new client account opportunities
• Serve as a Senior Natural Resources and Permitting (NR&P) leader and business developer for clients and opportunities in the Gulf Coast and nationally
• Support program management and project delivery, providing technical expertise for environmental surveying, reporting, and permitting services
• Identify project-specific environmental design and regulatory requirements according to the client’s risk management profile, industry precedents, existing guidance, regulations, best practices, and lessons learned, and use that information to inform permitting support strategies
• Establish project objectives and procedures and lead teams on proposals, planning studies, designs, due diligence and permitting projects
• Maintain strong understanding, execution, and mentorship for program management and project management areas such as client account/portfolio management, scope, cost, schedule, risk, and quality
• Manage and provide technical leadership for strategic Environmental Services projects
• Assess strengths, challenges, and areas of need within the NR&P resource teams and develop solution-oriented strategies in collaboration with other regional leaders and sector leaders

Senior Environmental Consultant driving growth in Natural Resources Assessment & Permitting in U.S.

Senior Principal – Natural Resources Assessment, Permitting

Senior Environmental Consultant driving growth in Natural Resources Assessment & Permitting across the Southeastern U.S. Leading strategic initiatives, team management, and client development efforts.

• Proactively manages and measures experience lifecycle from conception to implementation, iteration, and maintenance, optimizing the outcome for the product/experience while prioritizing work and communicating with stakeholders to ensure delivery of experience expectations across all customer segments and channels.
• Consult with senior leaders across the company on components of process transformation and value stream management aligning the focus of stakeholders towards a unified experience that serves members’, employees’, and business’ needs.
• Lead business and journey owners through solving large, complex and/or ambiguous business problems while connecting end to end processes together.
• Delivering an efficient and compliant end to end experience.
• Manage and lead large complex and difficult projects using Six Sigma methodology or human centered design methodology anchored in the process architecture framework and experience journeys.
• Provide informal team leadership, including recommendations and reporting on sub-team workload and prioritization.
• Ensure ongoing documentation and process certification and experience(s) which includes control plans, understanding the tools used in the respective process or experience, identification, and measurement of metrics for success and adherence to applicable regulatory guidelines.
• Leverage an understanding of the corporate strategy and business landscape to identify Business Process Management opportunities to link business objectives to process management strategy.
• Define and implement process guardrails, standards, and design principles to guide process improvement and transformation efforts.
• Lead current-state process analysis to assess performance, identify pain points, and uncover root causes of inefficiencies.
• Provide strategic direction and structure for process redesign initiatives, including decision criteria, documentation standards, and playbook frameworks.
• Apply value assessment methodologies to evaluate, quantify, and communicate the business and experience impacts of prioritized initiatives.
• Provide periodic training, coaching, and knowledge-sharing support to promote process excellence methodologies and foster a culture of continuous improvement across the organization.

Principal Journey Experience Owner at Blue Cross NC optimizing customer experience lifecycle

Principal Journey Experience Owner

Principal Journey Experience Owner at Blue Cross NC managing the experience lifecycle from conception to implementation. Leading complex projects and process transformation for improved service outcomes.

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Senior Principal – Natural Resources Assessment, Permitting

Principal Journey Experience Owner