People Operations

• Acts as a brand ambassador and reflects the company values
• Partners with the leadership team on the creation of an engaging visual experience that appeals to the FP customer
• Involves entire team in selling and visual initiatives that enhance the customer experience
• Encourages employees to build lasting relationships through personalized service
• Takes a forward-thinking approach to customer experience through in-store marketing
• Trains the team on store processes, merchandise placement, and standards
• Participates as the manager-on-duty by driving engagement in each zone
• Supports the Store Manager in recruiting, hiring, and retaining top talent
• Takes an active role in daily operating processes through payroll management
• Manages the visual direction from planning through execution
• Drives an effective shipment and omni process

Assistant Visual Manager

• Contributes to driving sales through providing a genuine experience to each customer.
• Acts as a brand representative reflective of company values; drives the store experience on the sales floor through an energized pace.
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way.
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.
• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others.
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Maintains Free People’s visual and operational standards while keeping the focus on the customer.
• Supports the shipment process to gain awareness of product including what’s new and what’s reship.
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.

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Assistant Visual Manager

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