People Operations

• Contributes to driving sales through providing a genuine experience to each customer.
• Acts as a brand representative reflective of company values; drives the store experience on the sales floor through an energized pace.
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way.
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.
• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others.
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Maintains Free People’s visual and operational standards while keeping the focus on the customer.
• Supports the shipment process to gain awareness of product including what’s new and what’s reship.
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.

Stylist

• Lead the end-to-end Workday transition project, including planning, implementation, testing, deployment, and post-go-live stabilization.
• Oversee ongoing Workday operations, maintenance, enhancements, and continuous improvement in partnership with HR, IT, and service providers.
• Partner with stakeholders to analyze business needs and translate them into Workday requirements and configuration changes.
• Manage Workday integrations with other business systems, ensuring data integrity, security, and seamless data flow.
• Support day-to-day Workday operations, including issue resolution, system audits, upgrades, and scheduled maintenance activities.
• Develop and maintain Workday system documentation, user guides, and training materials; deliver end-user support and enablement sessions.
• Build and leverage Workday-based global HR and people analytics capabilities to support workforce planning and data-driven decision-making.
• Design and maintain Workday dashboards, reports, metrics, and analytics for all levels of management, translating data into actionable business insights.
• Ensure data accuracy, governance, compliance, and continuous improvement in Workday system performance and user experience.
• Support HR technology budgeting, forecasting, and cost control related to Workday implementation, vendor management, and ongoing operations.

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Stylist

Senior Manager, HRIS – People Analytics