People Operations

• Act as the primary Point of Contact (PoC) for EMEA and Americas team members, fostering a responsive, supportive, and empathetic employee experience.
• Lead the design, rollout, and analysis of global Pulse and Annual Engagement Surveys, translating insights into actionable recommendations.
• Manage global culture and engagement programs by leading the Culture Committee and driving the annual culture and engagement calendar.
• Oversee the global newsletter as Chief Editor, curating engaging content and ensuring clear, consistent communication across the organization.
• Design and implement Diversity, Inclusion, Equity & Belonging (DIE&B) and Corporate Social Responsibility (CSR) initiatives that strengthen community and belonging.
• Coordinate global performance management cycles, ensuring consistent evaluations, timely feedback, and smooth transitions for employees.
• Lead recruitment for Customer Success & Support (CS&S) and G&A roles.
• Support recruitment for other teams, when needed.
• Oversee US & Spain HR operations, including payroll and benefits administration.
• Provide backend employee relations support for Americas and EMEA, ensuring compliance with local regulations and company standards.
• Partner closely with the Global People Team to drive consistency and alignment across regions.
• Provide administrative and travel support to the senior leadership team, ensuring seamless coordination and a positive experience.

People Operations · Ecuador Jobs