Operations

• Lead process improvement projects focused on production flow optimization, productivity, quality, safety, and cost efficiency.
• Manage projects related to new product introductions and product transfers to the Cluj manufacturing site.
• Defining action plans, monitor execution, and track progress against business KPIs and project milestones.
• Plan future projects by assessing capacity, resources, and operational requirements.
• Act as a key escalation point, proactively identifying risks and supporting issue resolution through corrective actions.
• Apply lean methodologies and root cause analysis tools (such as 5 Why and structured problem solving) to investigate issues and prevent recurrence.
• Collaborate closely with cross functional teams including Operations, Supply Chain, Sales, and Customer Service to align on business priorities and initiatives.
• Support automation initiatives through the development or coordination of tooling and testing solutions.
• Ensure compliance with quality standards, health & safety requirements, environmental regulations, and internal procedures.
• Prepare and deliver regular project and performance reports to manufacturing leadership.

Process Improvement Manager

• Carry out Testing, tracing, debugging and provide Operational Support of the client’s 4G/5G trial system.
• Support configuration changes as required.
• Act as the local subject matter expert for the key phases of the project including troubleshooting and maintenance activities.
• Build and maintain excellent customer relationships with the operator.
• Manage technical risks and issues ensuring solutions are provided.
• Provide installation, commissioning and configuration management of the system where required.
• Support the customer in the execution of the Network testing phase in Europe.
• Create test cases, test plans and execute test plans for ORAN applications in customer labs.
• Work in a team environment to troubleshoot commercial Virtualization and application issues.

ORAN Operations Engineer

• Manages the operational business relationships with large accounts providing operational perspective and addressing concerns.
• Acts as a point of escalation and collaborates with other teams to drive the resolution of operational issues while advocating for customer/partner requirements.
• Conducts regular operational performance reviews with the customer/partner and drives improvement plans.
• Communicates operational process changes to customers/partners and internal teams while also driving the implementation phase.
• Identifies potential risks associated with key accounts and develops risk management strategies and contingency plans to ensure business continuity.
• Leads complex pricing negotiations and contract discussions with key customers ensuring that contract terms are mutually beneficial and aligned with strategic objectives.
• Stays current with industry trends and emerging technologies to provide strategic insights to the customers, identifying opportunities for innovation and growth.
• Mentors junior team members and ensures that all customer interactions and dealings align with ethical standards and regulatory compliance.
• Performs financial modeling and analysis to identify opportunities for cost savings, revenue growth, and improved profitability within key accounts.
• Delivers customized training and enablement programs for key customers to maximize the value they receive from the organization's products or services.

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Process Improvement Manager

ORAN Operations Engineer

Global Account Operations Manager, German Skills Preferred – Global Tier 1