Operations

• Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales.
• Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.
• Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.
• Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective.
• Processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique customer requirements.
• Meets customer service agreements established in SOW.
• Respond quickly and professionally to customer requests for information relative to orders and RMA's requests for confirmations/invoices, credit status, expediting or shipping requirements.
• Maintain control of the open backlog of orders, service requests and RMA's from entry through billing.

Sales Operations Officer

• Advising on marketing and sales initiatives
• Answering inquiries and resolving problems regarding business plan execution
• Consulting with dealers on marketing capabilities
• Governing dealer execution of sales programs

Marketing and Sales Operations Representative

• Work directly with the Founder to drive China market entry - from early strategy to hands-on execution
• Build and execute initial hiring plans - source, engage, and close high-caliber talent
• Support fundraising efforts - prepare materials, coordinate investor conversations, and follow through
• Help establish A1’s presence in China - including office setup, vendors, and operating structure
• Drive external positioning - support PR, partnerships, and key relationships
• Turn ambiguous ideas into clear plans, and ensure they get executed
• Act as a central operator across teams - tracking priorities, resolving bottlenecks, and pushing progress
• Handle high-urgency, unstructured problems with speed and sound judgment

Lead, Strategy & Operations

• Leads and manages dealers' relationships to market company products and services and assists in the development of dealer sales capability.
• Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions.
• Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products.
• Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed.
• Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement.

Rental & Used Operations Representative

• 根据要求处理并制作包括但不限于提单、入库通知等文档
• 纳入起来执行货运订舱操作
• 处理客户问询、投诉、索赔跟进

• Executes day-to-day lab operations & support objectives at customer facilities
• Tasks include end-to-end management of gas cylinders and liquid tanks, dry ice, and instrument buffers
• Supporting quality control workflows by executing sampling
• Collects, documents, and organizes data
• Communicates activity records, service level metrics and other information
• Implement the method transfer and validation experiment
• Project preparation and following up the project progress
• Communicate with customers
• Provide training of test methods, MSDS to the lab and technical support during production sample analysis
• Develop and validate the cleaning test method

Onsite Specialist, Lab Operations Support

• Oversee the full lifecycle of orders, from start through final delivery
• Keep schedules on track by following up with suppliers, internal teams, and clients
• Communicate proactively using the 1-3-1 rule (provide context, 3 options, and 1 recommended next step)
• Investigate issues using a “5 Whys” approach to identify root causes and prevent repeat problems
• Maintain clear documentation and timely status updates so nothing falls through the cracks

Operations Specialist

• Execute the biomarker strategy by planning, coordinating, and overseeing biomarker sample operations throughout Phase I–IV clinical trials.
• Ensure biomarker sample collection, tracking, storage, and handling are performed in compliance with the clinical trial protocol and informed consent.
• Coordinate and integrate biomarker operational activities across cross ‑ functional teams.
• Lead the preparation, review, and submission of HGR application documents, ensuring regulatory compliance and alignment with study requirements, as well as leading the activities of biosample exportation/importation per study requirements.
• Coordinate end ‑ to ‑ end HGR submission activities across study teams, sites, and cross ‑ functional stakeholders, managing timelines, dependencies, and submission quality.
• Provide operational oversight and risk awareness for HGRAC activities to support timely approvals and minimize regulatory impact on study milestones.
• Deliver biomarker operational outputs on time and with high quality, in compliance with ICH/GCP requirements.
• Establish and manage efficient biomarker sample logistics from study start ‑ up through data delivery and study close ‑ out.
• Set up and maintain accurate tracking, reporting, and metrics for biomarker samples and related data.
• Support internal teams in the selection, contracting, and qualification of biomarker vendors and central laboratories.
• Oversee day ‑ to ‑ day biomarker vendor activities, including performance monitoring, issue management, and escalation.
• Provide sample forecasts to support resource planning and cost estimation.
• Track and manage external biomarker ‑ related costs for budgeting purposes.
• Oversee biomarker sample operations for complex, multi ‑ region studies.
• Take accountability for biomarker operational deliverables, study milestones, and program objectives.
• Contribute to or author biomarker and laboratory manuals and other relevant documentation.
• Partner with Translational Science, Clinical Operations, and other functions to identify gaps and drive process improvements.
• Support the implementation of new or improved processes, including SOPs and guidance documents.
• Act as the primary liaison with internal laboratories to ensure effective communication and information flow.
• Provide mentoring and support to new hires.

Senior Manager, Biomarker Operations

• Responsible for daily operations including booking confirmations and shipment tracking
• Guide vendors through local procedures
• Organize shipment operations and communicate any delays
• Maintain accurate records and update relevant systems

• CompanyA1 is building a proactive AI smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows.
• Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior.
• **RoleWe are hiring a Workplace Operations Manager to manage office operations across our global workspaces.
• You will be responsible for office setup, workplace operations, vendor management, workplace security, procurement, and ensuring employees have a productive and reliable working environment.
• **What You Will Be Doing
• - Set up and manage new office spaces globally
• - Manage day-to-day workplace and office operations
• - Coordinate vendors, contractors, facilities, and building management
• - Manage workplace security systems and office access control
• - Handle office procurement, inventory, and workplace logistics
• - Roll out workplace programs including meals, snacks, and wellness support
• - Ensure office spaces are organised, functional, and operating smoothly
• - Support workspace planning, ergonomic setup, and office improvements
• **What You Will Need
• - 4+ years of experience in workplace operations, office management, facilities, or operations roles
• - Strong organisational and execution ability
• - High attention to detail and operational reliability
• - Ability to manage multiple priorities independently
• - Strong communication and coordination skills
• - Comfortable working in fast-moving environments
• - Hands-on and practical working style
• - Experience in high-growth startups or fast-paced companies is preferred
• ****How We Work**The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product
• ****Interview process**If there appears to be a fit, we'll reach out to schedule 2-3 rounds of interviews.
• Applications are evaluated by our team members. Interviews will be conducted via virtual meetings and/or onsite.
• We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.

Workplace Operations Manager

• OMLP is a 2-year program consisting of 3 eight-month rotations that allow members to build leadership and functional skills through challenging rotational assignments and world-class training.

Operations Management Leadership Program

• 为客户提供报价
• 处理客户咨询与投诉
• 更新追踪系统

• Provide excellent service to customers at all times
• Ensure compliance with company policies and regional guidelines
• Handle customer inquiries and document verification
• Execute shipment booking and coordinate with departments
• Process and create various customer-related documents
• Prepare customer statistics and reports upon request

• Manage a global team of Project Managers and specialists
• Interface with other OD Managers/teams and Operations Management globally
• Develop and execute the Operations/LC strategy
• Chair/Participate in relevant steering committees

Head of Operations Development Manager – BU Marine Solutions

• 负责PC/Console产品的本地化与运营合作沟通,包括需求对齐、计划制定、进度跟踪、风险识别与解决,确保关键里程碑高质量交付;
• 跟进产品侧的版本规划、内容更新、活动节奏及商业化策略,保持高频沟通,推动双方在内容排期、技术实现、合规要求上达成一致,并协调解决版本相关问题;
• 对接海外开发商及内外部合作部门,沟通并推动落地发行/运营需求;
• 梳理并优化合作流程与信息同步机制,根据产品目标,分拆不同事项,协同推动团队成员实现。

资深游戏运营PM, PC/Console

• 负责PC/Console产品的本地化与运营合作沟通,包括需求对齐、计划制定、进度跟踪、风险识别与解决,确保关键里程碑高质量交付
• 跟进产品侧的版本规划、内容更新、活动节奏及商业化策略,保持高频沟通,推动双方在内容排期、技术实现、合规要求上达成一致,并协调解决版本相关问题
• 对接海外开发商及内外部合作部门,沟通并推动落地发行/运营需求
• 梳理并优化合作流程与信息同步机制,根据产品目标,分拆不同事项,协同推动团队成员实现

Senior Game Operations PM, PC/Console

• Provide excellent service to customers
• Ensure compliance with regional guidelines and policies
• Handle customer inquiries via various channels
• Verify documents for compliance
• Execute shipment booking and inform supervisors of issues
• Prepare customer reports and statistics
• Process and create required documentation
• Update tracking systems and send shipping advice
• Complete additional tasks as assigned

• Provide excellent, efficient and high-quality service to customers at all times
• Prepare and submit shipping documents including booking confirmations, insurance policies, certificates of origin, battery safety declarations, and shipping instructions in compliance with regulations and client requirements
• Calculate, verify, and process freight charges, attaching supporting documents and reconciling discrepancies to ensure timely settlement
• Coordinate to obtain accurate VGM data, submit declarations via authorized platforms within deadlines, and resolve submission errors to avoid shipment delays
• Book ground transportation based on cargo specifications, track shipment status in real time, and address disruptions to ensure on-time pickup and delivery
• Upload and organize key shipment documents into the client’s system, maintaining proper categorization, and generate periodic operational reports for process optimization
• Take up additional tasks as assigned, back up for other team members when necessary

Operations, Seafreight Export

• Communicate with the customer in accordance to existing communication guidelines
• Execute and fulfill the customer shipment booking on timely and professional manner
• Take the full ownership of a customer’s inquiry and solving their problem
• Proactively keep the customer updated on the status of their order until final delivery
• React to any kind of irregularity by offering professional knowledge and possible alternative solutions
• Provide accurate, precise and quick answers to customer inquiry or concern
• Serve the customer with integrity and embrace the company policy
• Maintain good knowledge on DSV systems, processes, tools and organization
• Interface with subcontractors
• Administer proper file opening / closing / checking and preparation for closing

Operations – Air Export, Air & Sea

• OMLP is a 2-year program consisting of 3 eight-month rotations that allow members to build leadership and functional skills through challenging rotational assignments and world-class training.
• Typical rotations include one or more of the following: • Manufacturing Shop Operations Supervisor • Sourcing/Materials Management (procurement, material flow) • Technical – (lean, manufacturing engineer / process engineer) • Environment, Health & Safety (site operations support, EHS media support)

See all jobs on JobTailor

Sales Operations Officer

Marketing and Sales Operations Representative

Lead, Strategy & Operations

Rental & Used Operations Representative

Operations

Onsite Specialist, Lab Operations Support

Operations Specialist

Senior Manager, Biomarker Operations

Operations

Workplace Operations Manager

Operations Management Leadership Program

Operations

Operations

Head of Operations Development Manager – BU Marine Solutions

资深游戏运营PM, PC/Console

Senior Game Operations PM, PC/Console

Operations

Operations, Seafreight Export

Operations – Air Export, Air & Sea

Operations Management Leadership Program