Onboarding Specialist

• Deliver customer onboarding and training programs for enterprise clients.
• Lead workshops and cohorts that help teams master workflows.
• Translate technical concepts into clear, practical guidance for marketing users.
• Build and refine enablement playbooks to ensure long-term adoption.
• Support clients with CRM workflows, campaign automation, and reporting (HubSpot or similar).

Customer Onboarding and Training Specialist – Marketing Tech

Training and Onboarding Specialist – Marketing Tech

• Manage the full onboarding process for new hires, ensuring a smooth and positive experience
• Maintain consistent communication with new and existing staff to support engagement and retention
• Build and nurture strong relationships with team members across the organisation
• Coordinate onboarding schedules, documentation, and system access
• Utilise tools such as Google Workspace (Docs, Sheets, Drive, etc.) to manage records and workflows
• Act as a point of contact for HR-related queries from staff
• Support HR administrative tasks, including maintaining employee records and compliance documentation
• Collaborate with internal teams to ensure onboarding processes are efficient and up to date
• Monitor onboarding progress and follow up to ensure completion of all required steps

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Customer Onboarding and Training Specialist – Marketing Tech

Training and Onboarding Specialist – Marketing Tech

HR – Onboarding Coordinator