Onboarding Specialist

• Own the KYB & KYC onboarding product
• Own our KYB & KYC product, how we onboard payment company clients, their merchants, and end customers, with KYB and KYC flows that satisfy regulations, like MiCA and FM-GwG, and convert well.
• Own cross-provider KYB orchestration
• Harmonise and simplify KYB requirements with partners like banks, payment rails, and liquidity providers, and orchestrate KYB between clients and partners.
• Reduce onboarding friction through data reuse
• Reuse KYB and KYC work our clients have already done on their merchants and customers. Build data-sharing mechanisms to accept existing due diligence where it holds up.
• Own the compliance product suite
• Partner with Compliance on the roadmap for sanctions screening, transaction monitoring, risk scoring, and fraud prevention, across crypto and fiat, and hold every product to the regulatory bar of the jurisdictions we support: MiCA, US MTLs, and emerging markets.
• Own Travel Rule compliance across products
• Manage Travel Rule compliance across every product, and keep our approach current as rules evolve by jurisdiction.
• Drive automation across compliance flows
• Own the roadmap for automating compliance workflows, replacing manual review and repetitive checks with automation or AI agents, from onboarding decisions to ongoing monitoring.
• Lead responsible use of AI in compliance
• Bring AI into discovery, analysis, and workflow automation across the compliance suite, and handle sensitive and regulated data in line with data protection requirements.
• Partner closely across teams
• Collaborate with Compliance, Legal, Engineering, Partner Engineering, and Design to deliver products that are regulatory sound, reliable, and easy to use.
• Work with our Managing Director and AMLO (Anti-Money Laundering Officer) in Vienna, our CCO in the US, and the other Product Managers to keep compliance aligned with the rest of the platform.
• Drive outcomes, not features
• Define measurable outcomes for every initiative, and use data to guide prioritization, iteration, and investment decisions.
• Communicate clearly and proactively
• Keep teams and leadership aligned on progress, decisions, risk, and learnings, with visibility into what we're building, why it matters, and what we've validated.

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Product Manager, Compliance – Onboarding