Network Operations

• Monitor network health, alarms, and service availability.
• Identify, troubleshoot, and escalate network incidents according to established procedures.
• Coordinate with internal teams, customers, and external vendors to resolve technical issues.
• Track incidents through to resolution while maintaining accurate documentation.
• Monitor operational KPIs and prepare regular reports.
• Perform root cause analysis for recurring incidents and recommend corrective actions.
• Support continuous service improvement initiatives.
• Ensure compliance with operational processes and service level agreements (SLAs).
• Provide professional technical support in English.

Network Operations jobs in Turkey

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Telecom NOC Engineer