Insurance

• You provide potential customers with proofs of concept and act as the primary point of contact both before the product purchase and during implementation
• You deploy our SaaS solution quickly and successfully at customer sites, instruct them on usage and operation of the product, and ensure a smooth software go-live
• After go-live, you support troubleshooting and answer questions, laying the foundation for the customer's long-term success
• You take responsibility for project management and communication with all stakeholders, both internal and external; you meet regularly with the team and keep everyone informed
• When required, you document requirements, customizations and project progress

Customer Delivery Manager, Insurance Software

• Maintain strong relationships with internal stakeholders, external capacity providers and market intermediaries on an ongoing basis, which includes but is not limited to regular portfolio updates, portfolio performance reporting, calls with and visits to capacity providers and market intermediaries.
• Develop, structure, review, and adjust the retrocession structure that supports the fee based business model.
• Oversee portfolio modelling and negotiate terms and wordings with brokers and capacity providers.
• Ensure that counterparty risk is kept at adequate levels agreeing suitable collateralization structures with capacity providers and Allianz internal stakeholders.
• Collaborate closely with all relevant teams in Allianz Re and the broader Allianz Group as required.
• Support CMO projects and initiatives.

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Customer Delivery Manager, Insurance Software

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