Implementation Specialist

• SharePoint Online Administration: Manage site collections at the tenant level.
• Design and implement hub site architectures.
• Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management.
• Oversee tenant-level external sharing and prevent oversharing.
• Administer and configure Microsoft Search and understand Microsoft Graph Search connectors.
• Integrate SharePoint Online with M365 Purview for data governance and information management.
• Implement data loss prevention, data retention, and sensitivity labels for SPO/ODFB.
• Manage Microsoft 365 backup and archive for SharePoint Online.
• Utilize SharePoint Advanced Management (SAM) Add-on features and controls.
• OneDrive for Business Administration: Understand GPO/Intune settings for managing the OneDrive for Business sync client.
• Migrate from on-premises home drives to OneDrive for Business.
• Apply best practices for the OneDrive for Business sync client.
• Development and Integration: Understand the concepts of using SharePoint Framework (SPfX) and PowerShell with SharePoint.
• Integrate Viva Connections with SharePoint Online and set up SharePoint Homesite integration.
• Configure Viva Connections experience for users.
• Administer and manage Viva Engage at the tenant level using the Viva Engage Admin Center.
• Knowledge of Viva Connections and Viva Engage administration.

Sharepoint Viva Customer Engineer, Bilingual English

• Work directly with customers to understand their Microsoft Teams requirements and provide expert guidance and support.
• Deliver technical solutions to address customer issues, ensuring optimal performance and reliability of Microsoft Teams.
• Assist in the deployment, configuration, and customization of Microsoft Teams and related applications to meet customer needs.
• Document technical solutions, best practices, and troubleshooting steps to build a knowledge base for internal and customer use.

Customer Engineer, Bilingual English

• Manage the implementation and sustainability of critical controls across the enterprise
• Provide line management and coaching to a team of two Control Implementation Leads
• Partner with global and regional leaders to develop and execute control improvement plans
• Deliver expert guidance and challenge to 1LOD and 2LOD teams
• Monitor progress and resolve blockers through structured planning
• Support transformation programs by contributing to the development of future-state control frameworks