IT Support

• Provide day-to-day technical support to employees
• Troubleshoot and resolve hardware, software, and network issues
• Install, configure, and maintain computers, systems, and applications
• Monitor system performance and ensure systems are running efficiently
• Assist in managing user accounts, access, and permissions
• Support system updates, backups, and basic security maintenance
• Respond to IT support requests in a timely manner
• Maintain documentation of IT processes and assets
• Escalate complex issues to senior IT personnel or vendors when needed

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IT Specialist